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'''To reset your password, please see the following instructions:'''
1. Click [https://my.usajobs.gov/Account/ForgotPassword/ '''Forgot your username and/or password?''']
2. On the next screen enter the Email Address listed on your account into the Email Address box ('''If you no longer have access to the email address listed on your account, please respond to this email and we will provide further instructions.''')
3. Click '''"Send Email"'''
4. A separate email titled '''“USAJOBS Account – Password Reset”''' will be sent to the email address listed on your account. Please check your inbox for the separate email and respond to the link within 24 hours.
5. Click on the link and '''Create a New Password'''.
6. After you have created a new password, click '''“Continue”''' and you will be directed to the '''"Sign In"''' page.
7. Enter your complete email address or username and new password in the appropriate fields, and click on '''"Sign In."'''
'''Once you have changed your password and accessed your account, be sure to go to your profile page (Edit Profile) and update your Profile (ALL FIVE SECTIONS). '''
'''*** If you receive a link that is not active (blue and underlined), copy the entire link and paste it into your browser’s address bar (DO NOT paste into a search engine or password box). ***'''
If you are unable to copy/paste, please follow the instructions below.
1. Open the email titled '''“USAJOBS Account – Password Reset”''' that contains the inactive link.
2. Click on '''“Forward”''' as if you are going to forward the email to someone.
3. In the body of the email, put your cursor at the end of the link (It is very long! You may have to use the scroll bar at the bottom of the email to get to the end of the link), and add a space there to activate the link (the link will turn blue but is not clickable yet).
4. Enter your email address in the '''“To”''' box and '''“Send”''' the email.
5. Once you have received the forwarded message, refer to step 5 above.
To Create a USAJOBS account, you will need to click Create an Account.
After you click the Submit button, if you receive a message stating we already have an account with your email address, then you may already have an account with us. To log into your account, click Sign In or click My Account. Enter your email address in the field provided for your username. Enter your password in the field below. If you have forgotten your password, click Did You Forget Your Username or Password and follow the prompts. If further assistance is needed after following the prompts, click USAJOBS Support.
About cache, cookies, and history
Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (including any images) from the remote web site each time you click Back or Forward. You should periodically clear the cache to allow your browser to function more efficiently.
A cookie is a file created by a web browser, at the request of a web site, that is then stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with web sites or your browser.
A browser's history is a log of sites that you visit. When you press a browser's Back button, you are moving back one entry in the history log. Browsers will normally clear the history at regular intervals, but you may want to clear it manually for privacy.
Internet Explorer 8, 9, and 10
Internet Explorer 7
To delete your cache, click Delete files....
To delete your cookies, click Delete cookies....
To delete your history, click Delete history....
Firefox The following instructions apply to Firefox 3.5 and later.
If the menu bar is hidden, press Alt to make it visible.
From the Obliterate the following items from: drop-down menu, you can choose the period of time for
Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)
Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK to accept (or Cancel to cancel) the deletion.
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