The PostalEASE telephone system and web site provide a convenient, confidential, and secure way for U.S. Postal Service employees to newly enroll, change current enrollment, or cancel enrollment in the Federal Employees Health Benefits (FEHB) Program. If you have access to PostalEASE on the Internet (https://liteblue.usps.gov), at an Employee Self-Service Kiosk (available in some facilities), or on the Intranet (from the Blue page), using these may be easier than using the telephone.
Through PostalEASE you may:
If you experience a qualifying life event as defined in the Table of Permissible Changes located in the 2014 Guide to Benefits —
which are located at the link below, and you want to newly enroll, change your enrollment, cancel, or reduce your coverage, you must contact the Human Resources Shared Service Center (HRSSC) for assistance as instructed in the next paragraph.
You may contact the Human Resources Shared Service Center (HRSSC) for assistance if:
Just call the Employee Service Line at 1-877-477-3273. When prompted, select 5 for the HRSSC. Then select Benefits to speak with a representative who will assist you.
To reach the HRSSC using TTY, call 1-866-260-7507. Leave your name and email address or phone number where you can be reached along with a message indicating your call is regarding a PostalEASE related issue.
If you are not making any changes to your current FEHB enrollment, then you do not need to do anything. Further information on the use of PostalEASE is found in the U.S. Postal Service 2014 Guides to Benefits.
* The information on this page is based on information provided by the U.S. Postal Service and they are solely responsible for the accuracy of this information.