U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Manage Your Federal Employees Health Benefits (FEHB) Enrollment

The PostalEASE telephone system and web site provide a convenient, confidential, and secure way for U.S. Postal Service employees to newly enroll, change current enrollment, or cancel enrollment in the Federal Employees Health Benefits (FEHB) Program. If you have access to PostalEASE on the Internet (from the LiteBlue page, which is found at https://liteblue.usps.gov), at an Employee Self-Service Kiosk (available in some facilities), or on the Intranet (from the Blue page), using these may be easier than using the telephone.

Through PostalEASE you may:

• Make a change to your current enrollment during FEHB Open Season (November 10, 2008 - December 9, 2008, 5 p.m. Central Time).
• Make an election as a new employee within 60 days of your date of hire.
• Enter your dependents’ information, confirming any names already listed and adding any new names.

Note that as some insurance carriers have provided dependent names on a one-time basis, the names may appear in PostalEASE, but they may not be up to date. Be sure to confirm your dependent list. Note also that PostalEASE will not transmit dependent change information to the insurance carrier if an enrollment transaction has not occurred. If you are not making a change in your enrollment at the same time, contact your health plan carrier directly with information on dependents.

If you experience a qualifying life event as defined in the Table of Permissible Changes located in the 2009 Guide to Benefits — RI 70-2 for career USPS employees, RI 70-2IN for career U.S. Postal Inspectors and Office of the Inspector General employees, RI 70-2NU for Postal Nurses, or RI 70-8PS for certain temporary (noncareer) USPS employees, located at the link below, and you want to newly enroll, change your enrollment, cancel, or reduce your coverage, you must contact the Human Resources Shared Service Center (HRSSC) for assistance as instructed in the next paragraph.

Should you have any trouble using PostalEASE, or if you are unable to use the telephone because you are deaf or hard of hearing, or you cannot use the telephone, Internet, Employee Self Service kiosk or Intranet for a medical reason, you may contact the HRSSC for assistance. Just call the Employee Service Line at 1-877-477-3273. When prompted, select 5 for the HRSSC. Then select Benefits to speak with a representative who will assist you. To reach the HRSSC using TTY, call 1-866-260-7507. You may also send a FAX to the HRSSC at 1-651-994-3543.

If you are not making any changes to your current FEHB enrollment, then you do not need to do anything.

Further information on the use of PostalEASE is found in the U.S. Postal Service 2009 Guides to Benefits.

NOTE: The information on this page is based on information provided by the U.S. Postal Service and they are solely responsible for the accuracy of this information.