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Technology Systems USA Performance

Manage Performance, Ensure Success

OPM’s Performance Management System for Federal Agencies

USA Performance is the U.S. Office of Personnel Management’s software solution to assist Federal agencies in implementing their Senior Executive Service (SES) and Non-SES performance management programs and systems. USA Performance enables agencies to automate their performance appraisal process throughout the entire performance rating cycle. Agencies can develop performance plans, track and monitor employees’ performance, provide feedback and ratings, and electronically sign performance plans as agency appraisal programs require. By streamlining the process, USA Performance allows agencies to focus on results and for performance management to happen in real time. USA Performance is a user-friendly, web-based application that includes customizable features. USA Performance is compliant with Federal performance management regulations and meets Federal Information Technology (IT) security requirements.

USA Performance Is Designed To:

  • Facilitate interactive and continual communication to cultivate a more productive and engaged workforce
  • Increase visibility and transparency of the performance management process
  • Align individual performance with organizational goals
  • Enhance the accountability of the existing performance management process
  • Increase organizational and individual performance
  • Help agencies easily implement performance management best practices and policy suggested by Government Performance and Results Modernization Act, Human Capital Assessment and Accountability Framework (HCAAF), Performance Appraisal Assessment Tool (PAAT), and the Goals-Engagement-Accountability-Results initiative (GEAR)
  • Build better agency performance management programs and systems:
    • Cascade strategic goals to increase alignment
    • Write better performance requirements/standards
    • Link individual performance to organizational performance
    • Ease agency performance reporting requirements

USA Performance Features:

USA Performance is designed by Federal performance management experts and maintained by OPM. USA Performance offers a core suit of functionalities that meet a variety of agency performance management processes while ensuring compliance with Federal regulations and consistency with OPM recommendations. USA Performance automates the Governmentwide SES Performance Management System process.

    Core System Features
  • Build, store, and copy Federal performance appraisal plans and plan templates
  • Build standards, competencies, and elements with weights and ratings
  • Assign different user roles
  • Link to electronic individual development plans (IDPs)
  • Secure, authenticated electronic signatures
  • Automatic notification of performance ratings
  • Document mid-year, quarterly, and/or other progress reviews
  • Track approval process and notification of performance ratings and awards
  • Electronic Official Personnel Folder (eOPF) integration
  • Track real-time feedback, performance results, and accomplishments
  • Cascade goals to subordinates and align with elements
  • Automatic reminders for tasks throughout rating period
  • Build library of performance management elements, standards, and competencies
  • Reporting and analytics capabilities
  • Interoperability with other HR systems
    SES Specific System Features
  • Build performance appraisal plans consistent with the new OPM SES PM System guidelines
  • Generate standard OPM SES performance appraisal form
  • Route ratings automatically to Performance Review Board (PRB), and other required agency-specific channels, for approval
  • Support standard and customized weighting for SES executive Core qualifications (ECQs)
  • Provide organizational assessment and guidance to rating officials in system
  • Produce OPM required data for annual reports

USA Performance Offers Agencies:

  • Ease of contracting through an Interagency Agreement (IAA) and simple annual licensing arrangement
  • Flexibility to adapt system to agency performance management processes
  • Training and other online resources for system adoption
  • Compliance with Federal IT security requirements
  • Compliance with Federal performance management requirements
  • Integration with eOPF
  • Helpdesk support for users
  • Robust reporting through a combination of standard reports and data exports
  • Complete hosting in a secure Federal facility
  • System and data redundancy at a Federal disaster recovery site

USA Performance is the only Federally-owned and developed performance management application offered to agencies on a reimbursable basis.

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