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    Investigations FAQs

    • We talk to as many knowledgeable people as possible to get a balanced, accurate, and comprehensive picture of the person being investigated. Later, you may have an opportunity to refute any misleading or false information that was reported about you.
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    • Suitability determinations are made on a case by case basis in accordance with part 731 of title 5, Code of Federal Regulations, for covered positions that are subject to investigation.  Covered positions are those in the competitive Federal service, those in the excepted service that noncompetitively convert to the competitive service, or career appointments to positions in the Senior Executive Service.  This regulation does not apply to military personnel, positions in the excepted service other than those subject to suitability, or contractors.    A felony conviction does not automatically make one unsuitable for Federal employment.  When making a suitability determination, an agency will evaluate the individual’s character traits and decide whether their employment or continued employment would or would not protect the integrity or promote the efficiency of the service.  The factors that may form the basis for finding a person unsuitable can be found under 5 CFR 731.202(b) and include criminal or dishonest conduct.  To the extent deemed pertinent to an individual’s case, the agency making the determination must give consideration to the additional considerations found under 5 CFR 731.202(c) which include things like the nature of the position for which the person is applying, the circumstances surrounding the conduct, the recency of the conduct, and the absence or presence of rehabilitation. 
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    • Directions for requesting a copy of your background investigations that was conducted by the U.S. Office of Personnel Management (OPM), National Background Investigations Bureau can be found on NBIB's website.  If you are currently in contact with your agency's Human Resources or Security Office and need access to your previously filled-out Standard Form. You may request that access via your agency's Human Resources or Security Office.
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    • Yes. A search of the records of commercial credit reporting agencies is an integral part of almost all background investigations. The credit check done by the National Background Investigations Bureau is considered a "soft check" and does not affect your credit.
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    • NBIB's agents will leave OPM Form 1634 at the residence of contacts. Individuals can verify the status of an NBIB investigator by contacting NBIB Security and Safety Team at 888-795-5673 or fissst@opm.gov.
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    • Providing information that is as complete and accurate as possible will assure that your investigation is completed in an efficient and timely manner. If you are unable to answer a question with precision, provide approximate information, note that you have done so on the questionnaire.  If you are interviewed in person, point out the approximated information on the questionnaire to the Investigator. Estimate the date (month and year) to the best of your ability and check the "EST" checkbox, indicating that this is an estimated date.
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    • Yes. Background Investigators are required to identify, locate, and interview a sufficient number of people who know you well. We want a balanced and unbiased investigation. It would be a questionable investigative practice to only interview persons whom the individual being investigated identified for us.
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    • An investigations service provider will conduct your background investigation at the request of the sponsoring Federal agency looking to hire or retain you as an employee, contractor or member of the military. After NBIB provides the completed investigative product, the sponsoring Federal agency will evaluate your case, make the appropriate adjudication or determination and (if required for the position) decide whether to grant you a clearance.
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    • Each federal agency or department to which an individual applies is responsible for making the appropriate access, fitness, suitability and/or clearance determination for any position for which the person is being considered.  Therefore, it will be up to the hiring agency to decide the impact the DUI has on the hiring decision. If asked on any Federal application or background investigation document, the DUI must be reported.  
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    • Many types of background investigations involve a personal interview. Moreover, you may submit information on extra pages with your questionnaire if you feel you need to more fully explain details or circumstances of the answers you put on the form.
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    Total Count: 54, Number of Pages: 6, Page: 1
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