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Contact Policymakers

Federal Job Vacancies

If you are a job applicant, retiree, or Federal employee who has a question about your eligibility for a Federal vacancy posted on USAJOBS or you have a question about a specific job(s), please contact the Human Resources Office at the agency where you are seeking employment or career advancement.

Access to Official Personnel Folders

Current Federal Employees

If you are currently a Federal employee and want access to your Official Personnel Folder (OPF) or e-OPF, then contact your Human Resources Office at your agency. If you contact OPM, you will be referred to your agency's Human Resources Office to access your OPF or e-OPF.

Former Federal Employees

If you are no longer working for the Federal government and want access to your OPF, please write to:

Mailing Address
National Archives and Records Administration
National Personnel Records Center
Civilian Personnel Records
1411 Boulder Boulevard
Valmeyer, IL 62295

Federal Retirees

See Contact Retirement page

General Contact Information

Mailing Address
Suite 7460
1900 E Street, NW
Washington, DC 20415
Business Hours
8:00 a.m. - 5:00 p.m. Eastern Time
Monday thru Friday

Contact Information by Topic

If you have a policy question, it should be directed to OPM through the appropriate policy office at agency headquarters. If you are a current or former a Federal employee, contact your Human Resources Office at your current or former agency. If you contact OPM, you will be referred to your agency's Human Resources Office.

Assessment and Selection
Classification and Qualifications
Employee Relations
Labor-Management Relations
Pay and Leave
Performance Management
Senior Executive Service
Training and Development

* Hearing impaired users may utilize the Federal Relay Service by dialing 1-800-877-8339** to reach a Communications Assistant (CA). The CA will dial the requested number and relay the conversation between a standard (voice) telephone user and text telephone (TTY) user.

** Visiting the Federal Relay Service website will provide access to additional Toll-Free and Toll Access Numbers.

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