Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
OPM does not have any specific information on current employee health plan enrollment, and we cannot individually advise you on the best plan for you.
These web pages can help with many questions:
To get additional assistance:
We can provide help with problems in using the FEHB website, and are happy to receive suggestions for improving that site. These may be sent to firstname.lastname@example.org.
Our mailing address is:
U. S. Office of Personnel ManagementFederal Employees Health Benefits Program, Room 34431900 E Street, NWWashington, DC 20415-0001
You have the right to file a claims dispute with the Office of Personnel Management after exhausting the carrier's own appeal procedures. The plan brochure includes specific instructions on how to file such a claim, and who to send it to in our office. See our Disputed Claims page.
Suspected fraud should be reported to our Office of the Inspector General if you do not receive satisfaction in your efforts to resolve the matter with your health plan. Instructions are found on our Health Care Fraud page.
Agency headquarters offices may send questions concerning interpretation and technical guidance on FEHB law, regulations and policy to email@example.com. Agency field offices should contact their headquarters. Employees should direct questions to their Human Resources Office.
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For enrollment/premium questions regarding the Federal Employees Dental and Vision Insurance Program, please contact BENEFEDS at 1-877-888-3337*. To enroll in FEDVIP, please visit the BENEFEDS Official Enrollment Website.
OPM does not have specific information on FEGLI coverage for current employees or annuitants. If you have questions regarding your current FEGLI coverage (if any), you must contact your Human Resources Office or local personnel office. Annuitants must contact the OPM Retirement Office at 1-888-767-6738* or send an email to firstname.lastname@example.org. Your employing agency maintains all of your records (including designation of beneficiary forms, if any.)
OPM and OFEGLI do not have access to your records. Please do not email us asking how much coverage you have, or asking who your current beneficiary is.
These web pages can help you with many questions.
We can provide help with technical questions on the FEGLI website and are happy to receive suggestions for improving the site. Please send an email to email@example.com. Do not send questions about the FEGLI program or your FEGLI coverage to this address.
Agency headquarters officers may send questions concerning interpretation and technical guidance to firstname.lastname@example.org. Agency field officers should contact their headquarters. Employees should direct their questions to their agency Human Resources Office.
For further information, visit FSAFEDS website or call 1-877-372-3337, TTY 1-800-952-0450. For comments on our website, please send your thoughts to email@example.com.
You can reach Long Term Care Partners (LTCP), administrator of the Federal Program, at:1-800-LTC-FEDS (1-800-582-3337) (TTY: 1-800-843-3557)
LTCP regular hours of operation are Monday - Friday, 8 a.m. to 6 p.m., Eastern Time. If you would like to:
For billing questions, please call BENEFEDS, administrator of the premium payment processes on behalf of the FLTCIP, at:
1-877-888-FEDS (1-877-888-3337) TTY 1-877-889-5680
BENEFEDS' regular hours of operation are Monday through Friday, 9 a.m. to 7 p.m. Eastern Time. Agency Questions
Agency headquarters officers may send questions concerning interpretation and technical guidance to firstname.lastname@example.org.
If you are calling from outside the United States, please use the steps below to contact us by phone:
Some countries may not allow toll-free calls. If you are unable to call using a toll-free number above, please use the following phone numbers:
For questions regarding the MSPP, please contact 1-202-606-2128 or email@example.com. Also visit Multi-State Plan Program for details about the program.
* Hearing impaired users may utilize the Federal Relay Service by dialing 1-800-877-8339** to reach a Communications Assistant (CA). The CA will dial the requested number and relay the conversation between a standard (voice) telephone user and text telephone (TTY) user.
** Visiting the Federal Relay Service website will provide access to additional Toll-Free and Toll Access Numbers.
The answers to many of the questions we are receiving are found in our Frequently Asked Questions.
Use the Organizational Chart to find additional contacts within each organization and program office.