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Get Help

OPM cares about its customers and wants to assist them in finding answers to questions and to resolve their concerns promptly. Below are some ways you can receive help.

  • For questions about OPM operations, Federal personnel rules, how to obtain information, and many more topics, visit our Frequently Asked Questions section. There you can search for detailed answers. You can even submit a specific question, which will be answered by one of our specialists.
  • If you are inquiring about retirement benefits, visit the Retirement Support Center.
  • If you have a concern, complaint, or comment about a matter other than retirement, complete the information below. Your inquiry will be forwarded to a subject matter expert, who will respond.

Privacy Statement

Note: If your inquiry involves a retirement issue, please do not enter information in this form. Instead, send an email to Please do not include any personally identifiable information, such as your Social Security Number, in your message.

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