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Flexible Spending Accounts

Starting Friday, 8/26/2016 at 5:00 p.m. Eastern Time the customer service center (1-877-FSAFEDS) and web site ( will be undergoing maintenance and will be unavailable. Normal operations resume for, the Customer Service Center, manual claims submissions, LMNs, QRDs, QLEs, and other participant requests Thursday, 9/1/2016 at 9:00 a.m., Eastern Time.

If you're an employee who works for an Executive branch agency or an agency that has adopted the Federal Flexible Benefits Plan ("FedFlex"), you can elect to participate in the Federal Flexible Spending Account Program (FSAFEDS).

FSAFEDS allows you to save money for health care expenses with a Health Care or Limited Expense Health Care FSA. Think of it as a savings account that helps you pay for items that typically aren’t covered by your FEHB Plan, the Federal Employees Dental and Vision Insurance Program, or other health insurance coverage.

FSAFEDS also offers an account for families with young children or elder care expenses – the Dependent Care FSA. This account allows you to set aside money to pay for your day care expenses.

The minimum election for all accounts is just $100 and carryover has been adopted for health care and limited expense health care FSAs. Visit to enroll.

How do I SAVE money?

The money contributed to your FSAFEDS account is set aside before taxes are deducted, so in most cases you save about 30% on your Federal taxes. The average tax savings for a person earning $50,000 who contributes $2,000 into an FSA account is approximately $600. That means you get $2,000 worth of health care purchasing power PLUS pay about $600 LESS in Federal taxes.

How do I get started?

Eligible employees can enroll in FSAFEDS each year during the Federal Benefits Open Season (the November/December timeframe). Open Season enrollments are effective January 1 of the following year. Current enrollees must remember to enroll each year to continue participating in FSAFEDS. Enrollment does NOT carry forward year to year.

New and newly eligible employees who wish to enroll in this program must do so within 60 days after they become eligible, but before October 1 of the calendar year.

For further information, visit or call 1-877-372-3337. TTY 1-866-353-8058.

  • The FSAFEDS Program is transitioning from ADP to a new administrator, WageWorks, Inc., effective Thursday, September 1, 2016. This transition will require a blackout period for claim submission, the web address, phone and fax lines as well as enrollment. The span of the period during which a particular action cannot be performed differs for each aspect of our program but falls within Friday, July 29, and Thursday, September 1, 2016.
  • It is a period of time during which a participant cannot perform one or more of the following actions: submit claims, make updates to their account, submit new enrollments, call or fax the program and access In addition, paperless reimbursement claims (also known as automatic claims reimbursement) will not be processed during this time. The span of time during which a particular action may not be performed differs for each action but falls within Friday, July 29, and Thursday, September 1, 2016. This period is necessary to allow for the successful transition to the new administrator.
  • A blackout period is necessary due to the scope of the transition, the nature of the data being transferred and the security requirements needed to protect participant’s information. We are working to minimize the effects, including limiting the blackout period to the time of the year that is traditionally our least busy time for claims.
  • The blackout period began at 4:00 p.m., Eastern Time on Friday, July 29, 2016 and ends at 9:00 a.m., Eastern Time on Thursday, September 1, 2016 (note that the processing of paperless reimbursement claims and pending dependent care claims will resume on September 8, 2016).
  • Here are the key dates and events you need to know about:
    8/26/16 The Customer Service Center and web site ( will shut down at 5:00 p.m., Eastern Time.

    Beginning at 9:00 a.m., Eastern Time, normal operations resume for, the Customer Service Center, manual claims submissions, LMNs, QRDs, QLEs, and other participant requests. becomes the new FSAFEDS email address.

    9/8/16 The processing of paperless reimbursement claims and pending dependent care claims resumes.
  • Other than the blackout period, the change in administrators does not affect your FSAFEDS account(s). Your FSAFEDS account details remain the same, including your election amount and available balance. You will continue to use the same toll-free phone number, toll-free fax number, and web address to manage your account.
  • Yes. The blackout period does not affect when you can visit your doctor or receive other eligible services. The blackout period only impacts the dates and times when you may submit claims for reimbursement.

    If you incur an eligible expense during the blackout period, you may submit your claim for reimbursement after the blackout period ends on Thursday, September 1, 2016.

  • All of your account information, including any remaining balance will be transferred to WageWorks. You will be able to resume submitting claims beginning Thursday, September 1, 2016. Please make sure to hold on to any receipts so you can submit your claims for approval and reimbursement.
  • Yes, payroll deductions will continue during the blackout period. Those funds, as well as unused funds in your account prior to the blackout period, will be available starting Thursday, September 1, 2016.
  • Paperless reimbursement was suspended on Friday, July 29, 2016 and will resume on Thursday, September 8, 2016. There is nothing you need to do as any claims incurred during this time will be sent to WageWorks by your FEHB or FEDVIP plan(s). WageWorks will process these claims beginning Thursday, September 8, 2016.
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