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Investigations FAQs

  • An investigations service provider will conduct your background investigation at the request of the sponsoring Federal agency looking to hire or retain you as an employee, contractor or member of the military. After NBIB provides the completed investigative product, the sponsoring Federal agency will evaluate your case, make the appropriate adjudication or determination and (if required for the position) decide whether to grant you a clearance.
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  • Providing information that is as complete and accurate as possible will assure that your investigation is completed in an efficient and timely manner. If you are unable to answer a question with precision, provide approximate information, note that you have done so on the questionnaire.  If you are interviewed in person, point out the approximated information on the questionnaire to the Investigator. Estimate the date (month and year) to the best of your ability and check the "EST" checkbox, indicating that this is an estimated date.
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  • Yes. Background Investigators are required to identify, locate, and interview a sufficient number of people who know you well. We want a balanced and unbiased investigation. It would be a questionable investigative practice to only interview persons whom the individual being investigated identified for us.
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  • Each federal agency or department to which an individual applies is responsible for making the appropriate access, fitness, suitability and/or clearance determination for any position for which the person is being considered.  Therefore, it will be up to the hiring agency to decide the impact the DUI has on the hiring decision. If asked on any Federal application or background investigation document, the DUI must be reported.  
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  • As defined in Executive Order 13764, ‘Adjudication’ means the evaluation of pertinent data in a background investigation, as well as any other available information that is relevant and reliable, to determine whether a covered individual is: (i) suitable for Government employment; (ii) eligible for logical and physical access; (iii) eligible for access to classified information; (iv) eligible to hold a sensitive position; or (v) fit to perform work for or on behalf of the Government as a Federal employee, contractor, or nonappropriated fund employee.
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  • Many types of background investigations involve a personal interview. Moreover, you may submit information on extra pages with your questionnaire if you feel you need to more fully explain details or circumstances of the answers you put on the form.
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  • Federal Government regulations do not present requirements that allow for an individual to independently apply for an investigation, positions maintained by contractor, or security clearance. Clearances are based on investigations requested by Federal agencies, appropriate to specific positions and their duties. Until a person is offered such a position, the government will not request or pay for an investigation for a clearance. Once a person has been offered a job, in order for the person to be eligible to hold the Federal position or work on behalf of the Federal Government, a sponsoring Federal agency will require the person to complete a Standard Form 86, Questionnaire for National Security Positions. The sponsoring agency that requested the individual fill out the standard form will then initiate the investigation, adjudicate the results, and issue the appropriate clearance. Some Defense Department contractors require applicants to already have a clearance, and they have the right to administer their personnel hiring procedures the way they want as long as they don't discriminate based on prohibited factors (such as race or religion). Persons who already have clearances are those who are already employed by a government contractor (or by the government itself) and are looking for other job opportunities.
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  • Individuals can verify the status of an NBIB investigator by contacting NBIB Security and Safety Team at 888-795-5673 or fissst@opm.gov.  
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  • Not necessarily. Any negative information is evaluated regarding its recency, seriousness, relevance to the position and duties, and in light of, and in relationship to, all other information about you.
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  • It is a requirement of a background investigation, and actual employment, that your current employer be contacted. We must verify your employment data and make other inquiries concerning your background. If you are a Federal employee or contractor, for example, it may be that your current employer needs you to have a security clearance for the work you do. In other instances, you are asked to complete the investigative form for an investigation and clearance only after a conditional offer of employment has been made for a position requiring a security clearance.
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Total Count: 62, Number of Pages: 7, Page: 2
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