How to login to Retirement Services Online

Navigate to Services Online homepage and click on the button that says "Sign in with LOGIN.GOV."

You will only need to do this once.

If you already have a Login.gov account, you don't need to create a second one. Use your existing Login.gov email address, password, plus one of the two-factor authentication methods to sign into Services Online. If you are using your Login.gov account that you used to complete your application in the Online Retirement Application (ORA), you should be let right into Retirement Services Online.

Otherwise, click the "Create an account option" on this page and proceed with the below steps to complete account creation.

Your new username for signing into Retirement Services Online (RSO) will be your email address that you establish in Login.gov. If you completed your retirement application using the Online Retirement Application (ORA), you should use the same login that you used for that website.

If you have already created a Login.gov account, you will skip this step.

If you are creating a new account, you will receive a confirmation email from Login.gov (no-reply@identitysandbox.gov). Check your spam filters if you do not see this email in your mailbox. Considering adding this address t your safe senders list if you are having difficulties retrieving this email. Click the "Confirm email address" button in the email.

If you have already created a login.gov account, you will skip this step.

Login.gov passwords must be at least twelve characters. There are no other restrictions. You can even use more than one word with spaces to get to 12 characters. Try using a phrase or a series of words that only you recognize.

Your login.gov password should be different from passwords you use for other accounts such as your bank account or email. Using the same password for many accounts makes identity theft easier.

Using authentication methods keeps your account more secure than using only a password.

If you have already created a Login.gov account, you will skip this step.

If you are creating a new Login.gov account, you can choose between text messages, phone calls. or one of the other options accepted by login.gov.

If you have already created a login.gov account, you will skip this step.

If you are creating a Login.gov account, you will then be asked to use your authentication method to confirm that it works and verify who you are.

You are offered the option to add a second authentication method to your Login.gov account. If you are concerned about losing access to your primary too, the recommendation is to create backup codes that you can keep in a safe place and use if needed.

Now you've created an account with Login.gov.

Once you log in through Login.gov, you will receive an activation code to your email. After you enter the activation code you may need to verify your personal information. Once you have successfully verified your information, you will be logged in to Retirement Services Online.

Now that you have linked your Services Online and login.gov accounts, you will need to use your login.gov email address, password, and two-factor authentication every time you want to sign into Services Online. Do not share your login.gov credentials and always verify or bookmark the URL.