Table of Contents

• Executive Summary
• Agency Priority Goals
• Legislative Proposals
• Postal Service Reform Act
• Organizational Framework
• Performance Budget by Strategic Goal
• Additional Mission Activities Aligned to Key Functions
• Additional Mission Support Activities
• Strategic Goal 1: Position the Federal Government as a model employer
• Strategic Goal 2: Transform OPM’s organizational capacity and capability to better serve as the leader in Federal human capital management
• Strategic Goal 3: Create a human-centered customer experience by putting the needs of OPM’s customers at the center of OPM’s workforce services, policy, and oversight, increasing OPM’s customer satisfaction index score for targeted services to 4.3 out of 5
• Strategic Goal 4: Provide innovative and data-driven solutions to enable agencies to meet their missions, increasing the percentage of users throughout Government who agree that OPM offered innovative solutions while providing services or guidance by 4 points
• Earned Benefits Trust Funds
• Revolving Fund Activities
• U.S. Office of Personnel Management Office of the Inspector General
• Other Requirements
• Appendix GAO-IG Act Reporting for Budget Fiscal Year 2024
• List of Acronyms