I’m pleased to report that we have established a verification center to help individuals who have had their information stolen in the malicious cyber intrusion carried out against the Federal Government.
This verification center will help those who believe their data may have been taken but have not received a notification letter from the government. The center will also assist individuals who have received a letter letting them know they were impacted by the background investigation records intrusion, but who have lost the PIN code that allows them to sign up for the free services that the Federal Government is providing.
The notification process is still underway. We are sending out about 800,000 notification letters each day and we are on schedule to finish the mailing in the next two weeks. If you do not receive a letter by the middle of December, either the government could not identify a valid address for you after using both government and commercial data sources, or our records indicated that your Social Security Number was not compromised in the intrusion.
So far nearly 1.2 million individuals have enrolled in the credit monitoring and identity protection services that the Federal Government is offering for three years, free of charge, to those individuals whose data was taken, and to their minor dependent children.
We want to make sure that all those impacted are notified and have the opportunity to take advantage of these services. So I urge anyone who has not received a letter by the middle of this month and who believes his or her data may have been taken, to reach out to the verification center so we can confirm your correct address and send you a letter. Once you submit your information, you should receive a response in about two-to-four weeks.
You can access the online verification center through a link at OPM’s cybersecurity resource center – www.opm.gov/cybersecurity. Or, you may call 866-408-4555 Monday through Friday between 9 a.m. and 9 p.m., Eastern Time, to speak to an agent.
OPM and our partners across government continue to work hard every day to protect the safety and security of the information of Federal employees, contractors, and others who provide their information to us. The verification center is one more way we are working to help those who were impacted by the background investigation intrusion receive the services available to them.
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