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Having an engaged workforce is critical to each agency’s ability to achieve its mission of providing excellent service to the American people. The Federal Employee Viewpoint Survey (FEVS) results provide a window into how engaged and satisfied the Federal workforce is.
Today, the Office of Personnel Management is releasing agency-level results of the 2016 FEVS. The results are available at UnlockTalent.gov, the comprehensive, interactive visualization dashboard that helps government leaders make data-driven decisions and design initiatives to improve overall engagement and employee satisfaction at Federal agencies.
Last week we previewed the FEVS data which, for the second year, shows Federal employees are more satisfied with their jobs and feel more engaged in their workplaces.
Below, two of my colleagues whose agencies have worked hard to respond to their FEVS results outline what steps they took to sustain and improve their engagement scores. Jeh Johnson, Secretary of the Department of Homeland Security, shares the work he and his team have done to improve their FEVS results and Charles Bolden, NASA Administrator, describes how his agency consistently maintains high engagement scores, Their perspectives are just two examples of the continuing commitment of leaders across government – working with their staffs and in partnership with labor – to improving employee engagement of their workforce.
From Secretary Johnson:
“Improving morale within the Department of Homeland Security has been one of my top priorities as Secretary. I have said many times that, this year, morale will improve. Our aggressive campaign to improve morale across this 22-component, 232,000-person workforce has produced results.
Today the Office of Personnel Management released the 2016 results for the annual Federal Employee Viewpoint Survey (FEVS). These results reflect that employee engagement at DHS, after six straight years of decline, went up three whole percentage points this year – from 53 percent in 2015 to 56 percent this year. This is no anomaly. It is regarded by OPM as statistically significant, and compares favorably to the 1 percent increase across the entire U.S. government. This increased morale at DHS was the result of some very hard work, and is the largest increase of any Cabinet Department our size.
Hopefully, these improved results are the beginning of a new, upward trend. I hope the next Secretary of Homeland Security continues to make employee morale a top priority.
Of particular note:
From NASA Administrator Bolden
“NASA is proud to have been named the “Best Place to Work” in the Federal Government (among large agencies) for the past four consecutive years by the Partnership for Public Service. Using the FEVS as a focal point for guidance, over time we have developed a positive work culture with a high level of employee engagement through deliberate, proactive initiatives.
I’ve always told our employees that their voices matter. At NASA, it’s especially critical, as much of our work is difficult and dangerous and sometimes lives are in the balance. We must have a culture where speaking up and providing feedback is encouraged. I’ve made nurturing that culture a centerpiece of my leadership and we created a Workforce Culture Strategy to communicate and codify these values.
With some 18,000 employees at NASA, getting feedback can be daunting and the EVS helps provide a vehicle where people feel they can be candid and offer constructive comments without putting themselves or their jobs at risk. We use it to help offices within our organization to improve and to share their successes. At NASA, we consider ourselves a family and, like any family, there can be some bumps in the road. The EVS helps us get past them.
Based on last year’s employee feedback, we focused this year on second-level performance reviews to support and encourage fairness in ratings and we created a Leader’s Handbook to guide supervisors and employees, and to foster organizational health.
I’m still listening – and feel privileged to be working with such a talented, creative workforce. The best part of serving as NASA Administrator continues to be witnessing how open and honest opinions and ideas have changed NASA for the better. Our entire NASA senior leadership team sincerely cares about our workforce’s opinions and is ready to take action.”
I want to thank my colleagues and their teams for using the FEVS to make progress on employee engagement. I know agency leaders across government are using this important tool to make similar strides. All of us need to work each and every day to make sure the talented people who work for the Federal Government feel valued, included, and engaged in their jobs.
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