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There are many pieces of information to review when you’re choosing a health plan. The type of plan (fee-for-service, Health Maintenance Organization (HMO), High Deductible Health Plan (HDHP)), the provider network, the cost sharing structure, and other coverage details may all be important in your decision making process. We show these details in our Federal Employees Health Benefits (FEHB) Plan Comparison Tool to help you choose the right plan for you and your family.   While these are important considerations, we encourage you to focus on quality in making your plan choice.

We built our Compare Quality page to show you how well a plan delivers its services in your area. Enter your ZIP Code to see how plans perform on key measures of population health and customer satisfaction. We’ve compared plans of different types on the same measures and have displayed pie charts showing how well each plan meets national standards.

OPM chooses measures that are most relevant to FEHB members, and you can review the ones most relevant to you, such as:

  • Timeliness of Prenatal Care, if you are planning to grow your family.
  • Controlling Blood Pressure, if you are keeping an eye on your blood pressure.
  • Hospital Readmissions, if you have a surgery coming up.

Plans are listed according to their average performance on these first three quality measures, which represent critical areas of health to FEHB members. The other measures displayed are also important indicators of how well plans deliver preventive care, help you manage chronic conditions, provide behavioral health services, and encourage appropriate testing. Click on the question mark above each column for more information about each measure.

Another indicator of the quality of a plan’s services is how satisfied customers are with the plan. You can review customer satisfaction scores on the Compare Quality page for each plan in your area and see how people in that plan rate their overall experience as a member and the quality of a plan’s communication, access, and claims processing. This information can inform your decision to enroll in, keep, or change your FEHB coverage for 2018.

OPM is proud to provide affordable quality healthcare choices in the FEHB Program. We encourage you to visit the Compare Quality page and use the information to help you choose the best option for you and your family this Open Season. 



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