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OPM.gov / Agency Services / Talent Management Services / Employee Services and Records Management
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Connect to complete HR support

OPM delivers a powerful suite of operational HR services to help agencies operate smarter, faster, and with greater confidence. As part of our shared service portfolio, our employee services and records management solutions streamline complex HR processes, strengthen compliance, and enhance the employee experience from day one—allowing agencies to modernize operations without adding internal burden. 

Why partner with OPM?

Partnering with OPM means gaining a trusted advisor at the intersection of federal HR policy, technology, and innovation. Our shared service model frees agencies to focus more time and resources on mission execution by shifting routine, complex, or resource‑intensive HR operations to OPM’s expert team. 

We provide flexible support tailored to your agency’s needs—whether short‑term coverage for vacancies, surge support during workload peaks, or specialized assistance for small agencies facing staffing gaps. OPM’s experts work seamlessly alongside agency HR professionals to stabilize operations, strengthen capacity, and bring technical depth exactly where it’s needed. 

Scope of services

Empower your workforce with seamless access to their federal benefits. We help agencies deliver clear, timely, and accurate benefits services that enhance employee satisfaction and reduce administrative workload.

Transform how you manage employee data. We provide secure, compliant, end‑to‑end records management that supports informed decision‑making and strengthens HR operations.

Simplify the complexities of federal leave. Our solutions keep leave balances accurate, policies aligned, and employees fully informed—strengthening both compliance and morale.

Count on flawless payroll every time. We handle payroll processing with accuracy and reliability, ensuring employees are paid correctly and agencies stay aligned with federal requirements.

Streamline the entire employee lifecycle. From hiring to separation, we ensure personnel actions are handled quickly, accurately, and in full compliance with federal HR policies.

Take the guesswork out of timekeeping. We provide dependable tools that capture work hours, schedules, and leave usage with complete accuracy and seamless payroll integration.

Navigate claims with confidence. Our workers’ compensation services support employees through every step, ensuring timely care, proper documentation, and efficient case resolution.

Contact us to start leveraging OPM's shared HR services.

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