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Frequently Asked Questions Insurance

Claims - How to file

  • Please report it at  If you are unable to use the website, you can report it by contacting OPM’s Retirement Office at 1-888-767-6738.  The phone lines are open from 7:30am to 5:00pm (Eastern Time). It is a busy phone number so we encourage you to call early in the morning or after 3pm when the phone lines are less busy.

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