Click here to skip navigation
An official website of the United States Government.

Frequently Asked Questions Investigations

Investigations Process

  • Directions for requesting a copy of your background investigations that was conducted by the U.S. Office of Personnel Management (OPM), National Background Investigations Bureau can be found on NBIB's website

    If you are currently in contact with your agency's Human Resources or Security Office and need access to your previously filled-out Standard Form. You may request that access via your agency's Human Resources or Security Office.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • NBIB's agents will leave OPM Form 1634 at the residence of contacts. Individuals can verify the status of an NBIB investigator by contacting NBIB Security and Safety Team at 888-795-5673 or fissst@opm.gov.

    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Yes. A search of the records of commercial credit reporting agencies is an integral part of almost all background investigations. The credit check done by the National Background Investigations Bureau is considered a "soft check" and does not affect your credit.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Providing information that is as complete and accurate as possible will assure that your investigation is completed in an efficient and timely manner. If you are unable to answer a question with precision, provide approximate information, note that you have done so on the questionnaire.  If you are interviewed in person, point out the approximated information on the questionnaire to the Investigator.

    Estimate the date (month and year) to the best of your ability and check the "EST" checkbox, indicating that this is an estimated date.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • The timeliness of a background investigation depends on the type of investigation required for the position. Depending on the type of background investigation, the scope of the investigation varies. Additionally, each individual person’s background varies which effects the number of resources needed to complete the background investigation.

    The need for a security clearance may affect the time it takes for your agency to adjudicate the completed investigation. Each background investigation requires that specific investigation components is completed.

    Although all investigations vary, you can find the overall average investigation timeliness in the Agency Performance Plan and Report at: https://www.performance.gov/OPM/OPM.html. We anticipate quarterly metrics will be available beginning in March 2018. 

    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Yes. Background Investigators are required to identify, locate, and interview a sufficient number of people who know you well. We want a balanced and unbiased investigation. It would be a questionable investigative practice to only interview persons whom the individual being investigated identified for us.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • An investigations service provider will conduct your background investigation at the request of the sponsoring Federal agency looking to hire or retain you as an employee, contractor or member of the military. After NBIB provides the completed investigative product, the sponsoring Federal agency will evaluate your case, make the appropriate adjudication or determination and (if required for the position) decide whether to grant you a clearance.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Each federal agency or department to which an individual applies is responsible for making the appropriate access, fitness, suitability and/or clearance determination for any position for which the person is being considered.  Therefore, it will be up to the hiring agency to decide the impact the DUI has on the hiring decision.

    If asked on any Federal application or background investigation document, the DUI must be reported.  

    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Many types of background investigations involve a personal interview. Moreover, you may submit information on extra pages with your questionnaire if you feel you need to more fully explain details or circumstances of the answers you put on the form.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • The interests of national security require that all persons privileged to be employed in the departments and agencies of the government shall be reliable, trustworthy, of good conduct and character, and of complete and unswerving loyalty to the United States. This means that the appointment of each civilian employee in any department or agency of the government is subject to investigation. The scope of the investigation will vary, depending on the nature of the position and the degree of harm that an individual in that position could cause.

    The requirement to be investigated applies whether or not the position requires a security clearance (in order to have access to classified national security information).

    Read more about the National Background Investigations Bureau at NBIB.OPM.GOV

    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
Control Panel

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.

Working...