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Frequently Asked Questions Retirement

I received a letter from OPM stating that I am eligible for relief under FERCCA but a counselor still has not contacted me. When will a counselor contact me?

If you have received notification that you are eligible for FERCCA relief (a Letter of Eligibility), processing of your case will continue in order to develop an Election Summary package. This package will be mailed to you and followed soon thereafter by a telephone call from a counselor who will confirm that you received the package, had sufficient time to review it, and who will be prepared to answer any questions that you have about the information in the package and what the next steps are to complete the process.

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