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Frequently Asked Questions Insurance

I'm interested in changing to either a health maintenance organization (HMO) or a plan with a Point-of-Service (POS) product. How can I find out where their providers are located?

The plans print their provider directories and have them available during Open Season. Many plans also provide this information on their websites. If your agency has an Open Season health fair this fall, the plans probably will be there to hand out their brochures and provider directories. You can also call the plan at the number listed in the Guide to Federal Benefits. You can also find specific plan contact information on the FEHB website.

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