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    Frequently Asked Questions::What won’t the Ombudsman do?

    What won’t the Ombudsman do?

    • The Ombudsman will not be your advocate.
    • The Ombudsman will not automatically take your side in a complaint.
    • The Ombudsman is not a deciding official.
    • The Ombudsman will not direct a certain action be taken.
    • The Ombudsman will not replace the appeal (statutory, regulatory and/or administrative) process for such actions as adjudication of retirement, court-ordered benefit cases, disputed health insurance claims, etc.

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