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Frequently Asked Questions Personnel Documentation

How do I contact the eOPF Helpdesk?

The helpdesk’s preferred method of contact is by email at eopfhelpdesk@opm.gov for tracking purposes. The alternate method of contact is by telephone at 1-866-275-8518.

You need to provide the following:

1. Full Name

2. Agency/Organization

3. Contact information (phone and email)

4. The Agency URL impacted (the link to the website)

5. The Web Server number (found on the bottom left of the accept screen)

6. Complete description of the problem

 

 

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