Click here to skip navigation
An official website of the United States Government.

Frequently Asked Questions Insurance

If I am enrolled in a DC Health Link plan, will I follow the same claims dispute process as an enrollee in an OPM-contracted FEHB plan, if I disagree with my DC Health Link plan’s decision about benefits coverage or the provision of a medical service?

No.  There are separate external appeal provisions that apply to health plans participating in the DC Health Link.  You can contact the Healthcare Ombudsmen at (877) 685-6391, Monday –Friday from 8:15 AM – 4:45 PM EST, or the Department of Insurance Securities & Banking (DISB) at (202) 727-8000, Monday – Friday from 8:15 AM – 4:45 PM EST.  For more information, please contact your agency’s benefits officer.

Control Panel

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.

Working...