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At OPM, our Retirement Services staff works hard each and every day to provide the best customer service we can to our Federal retirees and their families. I know that as tax season approaches and the new cost of living increases take effect, many of our annuitants have questions.
I also know that the phone lines to RS can be especially busy now. So I want to make sure you know about our Services Online website. This portal is easy to navigate and allows retirees to access their retirement accounts 24/7. Retirees can update mailing addresses and change their Federal and state income tax withholding. We’re always updating this website, based in large part on your feedback and requests. For example, retirees can now request a duplicate annuity booklet from Services Online. Also new is a feature that allows retirees to look at and print their Retirement Services ID Cards.
Signing up is easy. If you have a Civil Service Annuity or Civil Service Final Number, you can use this portal. Once you’re on the login page, you can request a password by email or regular mail and set up your account. You will then have immediate access to Services Online.
If you want to get an early start on filing your taxes, you can go to Services Online and print your 1099R, the form retirees need to complete their filings. The system also includes information from the past two years if you need previous tax information. Otherwise, watch your mailbox. The 1099R forms for 2014 will be mailed by January 30, 2015.
As I said, there’s a new cost of living, or COLA, rate. It was reflected in the January 2, 2015 payments. The COLA increase was 1.7 percent for retirees. The full increase is paid to retirees who began receiving retirement payments on or before December 30, 2014. You can get more information about the COLA increases on our website.
As always, we look forward to continuing to serve our retirees and their families. We appreciate and are thankful for their years of dedication to public service. We are always looking for new and innovative ways to provide more accessibility for our annuitants to get the information they need, when they need it.
Let us know how we can better serve you. And stay tuned, there’s more to come.
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