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HRStat Maturity Model Assessment Tool


HRStat is a strategic human capital performance improvement process that identifies, measures, and analyzes human capital data to inform the impact of an agency’s human capital management on organizational results with the intent to improve human capital outcomes."
5 CFR §250.202

In order to support and ensure the implementation, continuous improvement, maturation and sustainability of agencies’ HRStat programs, the HRStat Community of Practice (CoP) developed the HRStat Maturity Model and the resulting HRStat Maturity Model Assessment Tool (MMAT).

The HRStat Maturity Model is a diagnostic framework designed to assess the maturity level of an agency’s HRStat program, and how the HRStat process contributes to the advancement of an agency’s mission, goals, and objectives. The Maturity Model serves as a practical and aspirational roadmap that will help agencies identify areas for improvement and enable them to monitor their progress over time.

The HRStat Maturity Model is conceptualized in terms of three components: Scope of Impact, Initiative and Effort, and Performance of HRStat Measures. Scope of Impact measures the degree to which human capital metrics have progressed from the use of data solely for human resource functions to a state in which the metrics are integrated into the measurement of agency mission accomplishment. Initiative and Effort measures the degree to which an agency has developed the capacity to use human capital data to inform decision-making across the agency. Initiative and Effort describes the evolution from descriptive use of data to an optimized state where performance improvement and innovation are achieved. Performance of HRStat measures the degree to which an agency’s metrics are in fact advancing to achieve targeted improvements and are validated against external benchmarks.

For each of these three components, there are four maturity levels (reactive, emerging, advanced, optimized). In describing the four maturity levels, the HRStat Maturity Model designates five domains of consideration: analytics, technology, talent/staff, collaboration, and leadership (See Appendices A through E in the HRStat Guidance).

The HRStat Maturity Model Assessment Tool (MMAT) was developed to help agencies and OPM assess an agency’s progression on the HRStat Maturity Model, and to focus attention on specific areas of strength and improvement. This information can help agencies and OPM determine what guidance, education, training, tools, mentoring, interagency partnerships and sharing of resources would enhance agencies’ use of the HRStat process to achieve greater human capital and agency performance outcomes.

The tool contains a series of multiple choice questions designed to gauge the agencies’ maturity level in each of the five domains of the HRStat Maturity Model —analytics, technology, talent/staff, collaboration, and leadership.

The responses to these questions are then scored and coded to help determine the agencies’ level of maturity as defined in the HRStat Maturity Model. To support the 23 quantifiable question items are 5 open-ended questions designed to capture qualitative and narrative information about the agencies’ specific activities pertinent to HRStat.

To help ensure the validity of the MMAT and to capture diverse perspectives on the HRStat process within your agency, complete the MMAT instrument and share the instrument for completion by your counterparts in the other offices at your agency including the Office of the Performance Improvement Officer and the Office of the Chief Information Officer. Please also share with agency program staff who are considered stakeholders of your HRStat program. Thus, for example, any agency staff member who has input into the design of a specific HRStat designed intervention (e.g., retention, hiring, reasonable accommodation, succession planning, suitability determinations, employee recognition, employee wellness programs, etc.) should complete the MMAT regardless of whether they work in the HR field.

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