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• The Act requires the successful completion of "an interactive telework training program" for employees prior to entering into a written telework agreement. By "interactive," does this mean that training must be "instructor-led" or face-to-face rather than via computer?
  No. In fact, the Act does not define what is meant by the term "interactive," thereby leaving it subject to interpretation. OPM has always considered the "Telework 101" training on...
• Do you have any information on the roles and responsibilities of the Telework Managing Officer (TMO)?
  The Telework Enhancement Act of 2010 (Act) requires that each Executive agency designate a Telework Managing Officer (TMO). Before the law was passed, most agencies fulfilled the day-to-day operational aspects...
• I really want to start teleworking. How do I go about getting approval from my manager?
  Although the Telework Enhancement Act requires every Executive agency to establish and implement a policy to authorize employees to telework, it is important to remember that eligibility criterion is established...
• Please explain the difference between the Telework Managing Officer and Telework Coordinator who may oversee the normal day-to-day operations of our telework program.
  The TMO designation is new with the passage of the Telework Enhancement Act of 2010. The TMO is a single person at each agency who is ultimately accountable for that...
• If an employee’s position is determined to be telework suitable and the employee is eligible to participate, can the employee be required to telework even though he/she has indicated a desire not to telework?
  No. An employee's "eligibility" for telework does not automatically confer the right or the obligation for an employee to "participate" in telework. Agencies have discretion to make their own eligibility...
• Who is eligible to telework?
  Subject to the limitations specifically described in the Act, the agency eligibility requirements and any applicable collective bargaining agreements, the law applies to all Federal Executive agency employees, regardless of...
• Does an employee who uses a portion of his/her home for business qualify for any Federal Tax deductions?
  The Governmentwide Telework Office is not qualified to provide tax advice on the question of whether a telework arrangement qualifies for a Federal tax deduction.  For more specific information about...
• How does teleworking affect morale and productivity among workers who continue to work in the office?
  When a telework program is implemented properly and the teleworker selection process is clear and objective, any possible negative effects on the morale and productivity of non-teleworkers can be minimized. ...
• Is it the role of the TMO to intervene when employees in an entire office are denied telework?
  According to the law, among other responsibilities, the TMO "shall be devoted to policy development and implementation related to agency telework programs" and is to "serve as an advisor for...
• How do I apply to telework?
  Agencies have their own policies and procedures that determine how its employees may apply for a telework arrangement.   In general, employees should be prepared to make a business-based proposal to...

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