Environmental Assessment
To help inform the identification and prioritization of strategic issues facing OPM in FY 2022-2026, the agency assessed its environment by conducting an environmental scan as well as internal and external stakeholder consultations.
Environmental Scan
OPM reviewed and analyzed 132 publications, including reports, studies, and scholarly articles from sources such as the OPM Office of Inspector General (OIG), U.S. Government Accountability Office (GAO), National Academy of Public Administration (NAPA), Partnership for Public Service, Public Administration Review, and the Review of Public Personnel Administration.
Stakeholder Consultations
The agency interviewed 30 internal stakeholders and 58 external stakeholders representing 36 organizations, including the Office of Management and Budget (OMB), GAO, the U.S. Merit Systems Protection Board, good government groups, employee resource groups, unions, and academia. These stakeholders provided their feedback on OPM's strengths, weaknesses, opportunities, and challenges, as well as potential areas of research focus for OPM. In addition, OPM conducted three focus groups — two with members of the Chief Human Capital Officers (CHCO)Council and one with representatives of OPM employee resource groups. For the full list of stakeholders interviewed, please refer to the appendix.
OPM also administered an agency-wide survey to solicit employee feedback on the draft mission, vision, and values statements, and to obtain ideas for strategies that OPM could employ to achieve the draft goals and objectives. In total, 27.5 percent of OPM employees responded to the strategic planning survey. Their feedback was used to finalize the agency's new mission, vision, and values and inform strategy development for each objective.