Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
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A divorce, legal separation, or annulment court order may require that an employee or a retiree provide a survivor annuity for a former spouse. We will pay based on the court order after a death-in-service or after the death of an annuitant. If the benefit will be based on a court order, employees and retirees [or their former spouses] need to send us a court-certified copy of the court order. Send this to:
U. S. Office of Personnel Management
Retirement Services Program
Court-Order Benefits Branch
Post Office Box 17
Washington, DC 20044-0017
If you are still working for the Federal Government, you should also provide a copy of the court order to your personnel or human resources office. All court orders involving garnishments or allotments of your payments from us must be sent to the address given above.
If you are receiving regular payments and you have not received your temporary numeric password or you have lost your current password. Select the Forgot Claim Number/Password from the SOL Home page within the Login box. You can request a password by either Email or by Mail. To receive a password by email, you must have an email address on file within SOL and you must have already established and be able to answer your personal security questions.
For security reasons, you cannot use the online password request system to request a temporary password if your account has not been accessed within a 15 month period or if your account has been deactivated. You must contact our Retirement Operations Center at 1-888-767-6738 and speak to a customer service agent to request a new password.
Do not request a new Password if:
By requesting a new password in any of the above instances, you will further delay your access to SOL.
You should contact the Social Security
Administration at least three months before your 65th birthday to apply for
benefits. The Social Security Administration will have records pertaining to
your eligibility for Medicare coverage. If they do not, and you or your
employer need to get a statement of your earnings for this purpose, you can
General Services Administration
National Personnel Records
Civilian Personnel Records
111 Winnebago Street
You should provide the following information in your request:
Your benefit will be computed in the same manner as if it were not subject to
offset. However, it will be reduced when you become eligible for Social Security
benefits. The offset applies when the basic requirements for Social Security are
met, generally at age 62, even if you do not apply for those benefits. If you
are not eligible for Social Security benefits at age 62, there is no offset
unless you become eligible later.
In many cases, after receiving the report of a retiree's death, we can start monthly payments to those who are eligible based on the records we have on file. In every case, we will tell you what benefits are payable and provide the necessary forms and help to apply for benefits.
If you are the survivor of an employee who has passed away while working for the Federal Government, please contact the personnel office of the Federal agency where the employee worked. You should complete the following form-
If the employee was covered under the Civil Service Retirement System (CSRS) at the time of death:
Application for Death Benefits/CSRS, Standard Form (SF) 2800 [806 KB]
If the employee was covered under the Federal Employees Retirement System (FERS) at the time of death:
Application for Death Benefits/FERS, Standard Form (SF) 3104 [741 KB]
If you are the survivor of an employee who has passed away after separating from a position with the Federal Government under the Federal Employees Retirement System (FERS), but before receiving any retirement benefits, you should file the following form-
Attach any other forms and/or evidence as the application or circumstances require. Attach a copy of the employee’s death certificate and a copy of the certificate of the marriage to the widow or widower. Give the application to the personnel office. A widow or widower who is claiming benefits for himself or herself and on behalf of children should file one application.
If a lump sum payment is due following the death of someone who passed away after leaving Government service but before retirement, please complete the Application for Death Benefits, Standard Form (SF) 2800 [806 KB] and attach any other forms and/or evidence as the application or circumstances require. Send it to this address.
You should resolve any financial indebtedness to your agency. Examples of
causes for indebtedness include:
If you are a federal retiree, contact OPM’s Retirement Office at 1-888-767-6738 or email@example.com to check the status of your request. The phone lines are open from 7:30 am to 7:45 pm (Eastern Standard Time). It is a busy phone number so we encourage you to call early in the morning or after 5:00 pm when the phone lines are less busy.
Generally, since your coverage under these programs effectively ended when you left Federal service, you cannot continue the coverage into retirement when you receive a deferred annuity.
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