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Getting started with OPM Retirement Services Online

Annuitants (federal retirees, their survivors, or their spouses, ex-spouses, and children) can manage their annuity account online using our tools. Learn how to get started today using OPM Retirement Services Online.

How to get started

You'll receive a welcome letter in the mail from OPM Retirement Services when we approve your application to start receiving your recurring monthly payment. Your welcome letter includes your claim number. Within a few days of receiving your welcome letter, you'll also get a letter with a one-time password to access OPM Services Online if you have been approved to receive interim pay. If not, you will receive your password when you have been approved to start receiving your regular recurring monthly payment.

You'll have 30 days to sign in to your online account with your temporary password before it expires. Visit the Services Online sign-in page, follow the steps to create a account, and link the account to your Services Online account using your claim number and password. Future logins will only require your credentials and two-factor authentication option.

If your temporary password has expired, you should use our self-service password reset tool or contact us to send you a new one so you can start using your online account.

Can I create an online account myself?

No. To protect annuitants' security, OPM manages all online account creation. Contact us if you need help accessing your online account.

What you can do with an account

Go to OPM Retirement Services Online.

  • Get your monthly annuity payment statement
  • Get your annual summary of payment
  • Verify life insurance enrollment (FEGLI)
  • Get your 1099-R tax form
  • Change your federal and state income tax withholdings
  • View or print your retirement card
  • Check your interim retirement pay status
  • Start or change direct deposit
  • Start or change a checking or savings account allotment
  • Start or change allotment to an organization
  • Request a copy of your annuity booklet
  • Update your profile and contact information
  • Change your mailing address

What you can do without an account

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Report a Death

To report a death of a Retired Federal Employee or Current Federal Employee, please click the link below that applies:

Submit your information below and one of our Customer Service Specialists will begin working on your request. All fields are required. We usually respond within 3 to 5 business days.

Please be advised that the information submitted must be entered by the annuitant or on behalf of the annuitant by the Representative Payee.

Before proceeding, please fill in your claim number.
(Person associated with the CSA/F number above) (Person associated with the CSA/F number above) (Email address you would like our reply to be sent) (Person associated with the CSA/F number above) (Person associated with the CSA/F number above)
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