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Additional Mission Activities Aligned to Key Functions

OPM performs certain functions as required by statute, regulation, or Executive Order that do not align directly with a specific strategic goal within the strategic plan. These mandated functions also include programs that benefit the Government at-large, including the administration of the Combined Federal Campaign, providing voting rights observations for the Department of Justice, and operating the President’s Commission on White House Fellows.

Key Functions

Human Capital Management Leadership

OPM’s divisions and offices implement the programs and deliver the services that enable both OPM the agency to meet its strategic goals and enable other agencies to meet their respective strategic goals. OPM works in several broad categories to lead and serve the Federal Government in enterprise human resource management by delivering policies and services to achieve a trusted, effective civilian workforce, including Human Capital Management Leadership, Benefits, and Personnel Vetting.


The agency interprets and enforces governing law and provides policy direction and leadership in designing, developing, and promulgating Government-wide human capital systems, programs, and policies that support the current and emerging needs of Federal agencies. In addition, the agency provides technical support and guidance to agencies on the full range of human capital management policies and practices, including recruitment, hiring policy and classification, veterans’ employment, strategic workforce planning, pay, leave, performance management and recognition, leadership and employee development, diversity and inclusion, work /life /wellness programs, accountability, labor and employee relations, and the Administrative Law Judges Program. OPM’s leadership in these areas enables the Federal Government to anticipate drivers that will influence and impact the Federal workforce. OPM also reviews agency requests to exercise certain Government-wide personnel management authorities that are centrally administered or subject to OPM approval under law and oversees the implementation of key Administration priorities and goals concerning Government-wide human capital management matters.


OPM provides customized human capital services and training to Federal agencies to help maximize their organizational and individual performance and to drive their mission results. Using the agency’s internal human capital experts, shared service providers within Government, and/or contractors, OPM’s Human Resources Solutions help agencies design effective organizations, recruit and hire top talent, develop and cultivate leaders, build Federal human resource professional capability, improve the performance management process, and achieve long-lasting human capital results.

OPM provides agencies with access to pre-competed private sector contractors through a unique partnership between OPM and GSA as part of the Government-wide Category Management effort. The private contractors, representing both large and small companies, complement OPM’s internal capabilities in the areas of training and development, human capital management, and organizational performance improvement. OPM’s involvement facilitates the delivery of services that are both effective and compliant with operative civil service law.

The agency provides a leadership development continuum that enables Federal executives, managers, and aspiring leaders to acquire knowledge and master skills so they can lead within a rapidly changing Government environment. Anchored by the Federal Executive Institute, OPM’s leadership development infrastructure and programs also include the Presidential Management Fellows Program, the Federal HR Institute, the Process and Performance Improvement program, the Lab at OPM (human-centered design), and USA Learning®.

OPM generates Government-wide benefits through human resources information technology consolidation, standardization, and modernization. OPM offers Federal systems such as Enterprise Human Resource Integration, USA Learning®, USA Staffing®, USA Hire, and USA Performance® OPM is also developing the necessary information technology infrastructure to facilitate the exchange of human resources data and information Government-wide, as appropriate. In addition, OPM leads the Government-wide transformation of human resources information technology by focusing on modernization, integration, and performance assessment.

The agency manages USAJOBS®, the official job site of the Federal Government. It is the one-stop source for Federal jobs and employment information through which, among other things, Federal agencies meet the legal obligations to provide public notice of Federal employment opportunities to Federal employees and American citizens. The USAJOBS® website is the portal for Federal recruitment for most Government positions, whether the positions are in the competitive or excepted service.


Through OPM’s oversight evaluation work, special studies, and collaboration with agencies, OPM assesses whether Federal human resources programs and human capital management systems are effective and consistent with merit system principles and related civil service requirements. OPM works directly with agencies to make improvements or changes to programs that are ineffective, inefficient, or not in compliance with Federal law to help them achieve mission objectives. OPM also adjudicates classification appeals, job grading appeals, Fair Labor Standards Act claims, compensation and leave claims, and declination of reasonable appeals, which provide Federal employees with procedural rights to challenge compensation and related agency decisions.


Benefits for Federal Employees and Annuitants

OPM facilitates access to the high-caliber healthcare and insurance programs offered by the Federal Government and available to both active employees and annuitants. This includes health insurance, dental and vision insurance, life insurance, long-term care insurance, and flexible spending accounts. OPM manages insurance benefits for more than eight million Federal employees, retirees, and their families, employees of tribes or tribal organizations, and other eligible persons. In 2019, OPM also began offering dental and vision plans to military retirees and their families, members of the Retired Reserve, non-active Medal of Honor recipients, and survivors and family members of active-duty service members.

These high-quality benefits make Federal employment more attractive, enabling agencies to compete for good candidates with other potential employers.


OPM is responsible for the administration of the Civil Service Retirement System and the Federal Employees Retirement System covering 2.8 million active employees, including the United States Postal Service, and nearly 2.7 million annuitants, survivors, and family members. OPM also administers, develops, and provides Federal employees, retirees, and their families with benefits programs and services that offer choice, value, and quality to help maintain the Government’s position as a competitive employer. Activities include record maintenance and service credit accounts prior to retirement; initial eligibility determinations at retirement; adjudication of annuity benefits based on age and service, disability, or death, all based on a myriad of statutes and regulations; post-retirement changes due to numerous life events; health and life insurance enrollments; Federal and state tax deductions; as well as other payroll functions.

Personnel Vetting

The agency is responsible for prescribing suitability, fitness, and credentialing standards for Government employees and contractors. It works closely with the Director of National Intelligence to determine investigative standards. The agency issues guidelines and instructions to the heads of other agencies to promote uniformity and effectiveness when executing their delegated responsibilities, and OPM conducts oversight of agencies’ programs and processes in this area, including oversight of suitability and credentialing investigations. OPM retains jurisdiction of suitability adjudications in circumstances where a Government-wide bar of an individual from Federal service is necessary to promote efficiency and protect the integrity of the civil service. The agency also provides Government-wide training for adjudicators that conforms to Government-wide training standards.

Performance Budget Request by Objective, Organization and Fund – All Resources

5.1 Additional Mission Activities Aligned to Key Functions
Organization Fund Dollars FTE
Common Services (OPM) Salaries & Expenses $40,160,149 350.6
Common Services (OPM) Trust Fund Annual $51,491,149 0.0
Common Services (OPM) 5 U.S.C.§ 8958(f)(2)(A) & 5 U.S.C.§ 8988(f)(2)(A)-Dental & Vision $836,832 0.0
Common Services (OPM) 5 U.S.C. § 9004(f)(B) - Long-Term Care $155,488 0.0
Common Services (OPM) 5 U.S.C. § 8348 (a)(1)(B) - Retirement $13,730,389 0.0
Common Services (OPM) FERCCA (P.L. 106-265) - Retirement $294,229 0.0
Centrally Funded Items Salaries & Expenses $4,358,616 1.0
Centrally Funded Items Trust Fund Annual $775,340 0.0
Office of the Chief Information Officer Salaries & Expenses $392,695 7.0
Office of the Chief Information Officer Common Services $7,891,186 41.0
Office of the Chief Information Officer Revolving Fund $922,056 11.0
Workforce Policy and Innovation Salaries & Expenses $18,840,966 91.4
Workforce Policy and Innovation Revolving Fund $11,284,666 63.0
Healthcare & Insurance Trust Fund Annual $55,308,783 230.6
Healthcare & Insurance 5 U.S.C. § 8958(f)(2)(A) & 5 U.S.C. § 8988(f)(2)(A) - Dental & Vision $16,469,852 19.9
Healthcare & Insurance 5 U.S.C. § 9004(f)(B) - Long-Term Care $1,477,683 4.9
Healthcare & Insurance 5 U.S.C. § 8348 (a)(1)(B) - Retirement $67,049 0.2
HR Solutions Revolving Fund $51,855,954 117.3
Merit System Accountability & Compliance Salaries & Expenses $1,745,792 9.1
Merit System Accountability & Compliance Common Services $1,006,681 5.0
Merit System Accountability & Compliance Advances & Reimbursements No Year $1,947,000 0.0
Office of Small and Disadvantaged Business Utilization Common Services $557,764 2.0
Office of the Chief Financial Officer Revolving Fund $98,391,837 3.5
Rent Salaries & Expenses $11,568,319 0.0
Rent Trust Fund Annual $14,705,964 0.0
Rent 5 U.S.C. § 8958(f)(2)(A) & 5 U.S.C. § 8988(f)(2)(A) - Dental & Vision $41,000 0.0
Rent 5 U.S.C. § 9004(f)(B) - Long-Term Care $9,000 0.0
Rent 5 U.S.C. § 8348 (a)(1)(B) - Retirement $1,000,000 0.0
Rent FERCCA (P.L. 106-265) - Retirement $14,000 0.0
Suitability Executive Agent Programs Revolving Fund $11,261,107 56.9
Security, Suitability and Credentialing Line of Business (SSCLOB) Salaries & Expenses $543,000 0.0
Security, Suitability and Credentialing Line of Business (SSCLOB) Advances & Reimbursements Annual $3,259,000 11.0
Security, Suitability and Credentialing Line of Business (SSCLOB) Advances & Reimbursements No Year $4,344,000 0.0
White House Fellows Salaries & Expenses $1,137,768 3.0
OPM Human Resources Salaries & Expenses $200,000 0.0
OPM Human Resources Common Services $3,579,340 7.0
Office of the General Counsel Trust Fund Annual $380,977 1.5
Office of the General Counsel Common Services $9,018,654 39.5
Human Capital Data Management and Modernization Salaries & Expenses $2,498,898 9.6
Human Capital Data Management and Modernization Revolving Fund $13,732,592 9.5
Office of Diversity, Equity, Inclusion and Accessibility Salaries & Expenses $15,000 0.0
OPM Total $350,602,539 744.8

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