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Frequently Asked Questions Telework

How does teleworking affect morale and productivity among workers who continue to work in the office?

When a telework program is implemented properly and the teleworker selection process is clear and objective, any possible negative effects on the morale and productivity of non-teleworkers can be minimized.  It is important to clearly communicate to all employees that teleworkers are selected on the basis of their job functions and their work performance characteristics. It is also critical that an employee's telework arrangement does not increase other employees' workloads. When management does not handle the transition carefully, objectively and transparently, jealousy and resentment can arise from non-teleworkers who mistakenly believe that teleworkers are not really working.  In other instances, co-workers are not interested in teleworking, but respect those who do.  Managers need to ensure that all employees are treated equitably when it comes to expectations and performance, regardless of where they are working.  Employees who telework more than two or three days per week should be encouraged to visit the office in order to maintain personal relationships with colleagues and supervisors.  As with any organizational change or shift, communication is the key to its success!

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