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Frequently Asked Questions USAJOBS

How do I clean out my cache or my temporary internet files?

About cache, cookies, and history

Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (including any images) from the remote web site each time you click Back or Forward. You should periodically clear the cache to allow your browser to function more efficiently.

A cookie is a file created by a web browser, at the request of a web site, that is then stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with web sites or your browser.

A browser's history is a log of sites that you visit. When you press a browser's Back button, you are moving back one entry in the history log. Browsers will normally clear the history at regular intervals, but you may want to clear it manually for privacy.

Internet Explorer 8, 9, and 10

Click Tools, and select Delete Browsing History... (you may need to select Safety before you
see the option to delete your browsing history).
Ensure that only Temporary Internet files, Cookies, and History are selected.
Click Delete.

Internet Explorer 7

From the Tools menu in the upper right, select Delete Browsing History....

To delete your cache, click Delete files....

To delete your cookies, click Delete cookies....

To delete your history, click Delete history....

Click Close, and then click OK to exit.

Firefox The following instructions apply to Firefox 3.5 and later.

From the History menu, select Clear Recent History.

If the menu bar is hidden, press Alt to make it visible.

From the Time range to clear: drop-down menu, select the desired range; to clear your entire
cache, select Everything.
Click the down arrow next to "Details" to expand the menu if not expanded.
Select Browsing & Download History, Cookies, and Cache.
Click Clear Now.


In the browser bar, enter: chrome://settings/clearBrowserData
Select the items you want to clear (e.g., Clear browsing history, Empty the cache, Delete
cookies and other site and plug-in data).

From the Obliterate the following items from: drop-down menu, you can choose the period of time for

which you want to clear cached information. To clear your entire cache, select the beginning of time.
Click Clear browsing data.


From the Safari menu, select Reset Safari....
From the menu, select Remove all website data and Clear history.
Click Reset.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)

From the home screen, tap Settings, and then tap Safari.
Tap Clear cookies and data, or Clear Cookies and Clear Cache. Confirm when prompted.
Tap Clear History. Confirm when prompted.


Start your browser.
Tap Menu, and then tap More.
Select Settings.

Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK to accept (or Cancel to cancel) the deletion.

Control Panel

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