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Frequently Asked Questions USAJOBS

Why have I not heard anything back after applying?  How long does it take to hear from an agency after I have applied?

Although each agency is different, generally the hiring agency will provide notification updates within 15-30 days after the job opportunity announcement (JOA) closes. Select Application Status from the "My Account" tab on the header of USAJOBS to view an application status. To find the contact information if the job is closed, and you have already applied for the job by clicking the “Apply Online” button, you can find the JOA in your Application Status list and click on the job title. This will open the whole job announcement.

While USAJOBS continues to partner with agencies to improve online status updates for job applications, additional information may be available by viewing the “More Information” link from the application status page. For specific information about your application status, use the Human Resources point of contact for the position listed on the Job Opportunity Announcement. All decisions about eligibility, qualifications, and hiring are made by the Agency.

If you have questions about your rating or a job that you applied for, you will need to contact the agency that posted the announcement to find out why you were rated ineligible. To contact the agency, click the "Agency Contact Info" link in the box on the right-hand side of the JOA. Once the announcement has closed, it will no longer appear on the USAJOBS website.

JOA and it will be listed there. Once the announcement has closed, it will no longer appear on the USAJOBS website. However, the contact information should also be listed on the Notice of Results that you received. Additionally, you may refer to your Application Status list and click on the job title to pull up the JOA. Your Application Statuses remain in your account for 12 months.

There are a number of factors that control how applications are recorded in USAJOBS accounts. Many of the actions required to update your application records are controlled by the agency systems through which you applied to the position, which passes information to USAJOBS. Please know that we are working continually with the systems we connect with to improve the processes to give job applicants the most complete and up-to-date status information possible.

The Office of Management and Budget has mandated that agencies are responsible for evaluating and providing status to applicants at four points. These points are:

  • When the application is received
  • When the applicant is assessed for qualifications or found ineligible
  • When the applicant is referred to the selecting official or no longer under consideration
  • When the applicant is selected or no longer under consideration 


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