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Frequently Asked Questions Insurance

I am a Kaiser Permanente FEHB member. What Kaiser documents do I need to include as part of my FSAFEDS flexible spending account claims reimbursement?

Kaiser Permanente FEHB members must include both a Check-In Receipt and an After-Visit Summary per each medical service or office visit that is submitted for reimbursement to FSAFEDS:

  • A Check-In Receipt is the copayment receipt provided after checking-in for your visit.
  • An After-Visit Summary is a summary of your visit details given to you at the end of your office visit appointment (and accessible through your kp.org My Health Manager account).
  • NOTE for FEHB members in Northern and Southern California only: In lieu of an After-Visit Summary, you should submit a Patient Courtesy Bill along with your Check-In Receipt. You may request a Patient Courtesy Bill from your local patient business offices. Please contact California Member Services at 1-800-464-4000 for assistance.

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