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Frequently Asked Questions Retirement

  • Use Services Online to sign up for direct deposit, or to change the account or bank where your payment is sent. You will need your claim number and password to use the self-service website. You will be asked whether your account is a savings or checking account and to provide your account number and the routing number for your financial institution (found next to your account number on the bottom of your check). You should contact your financial institution for assistance in getting the routing number if you are not sure. When you make a change, we will mail you confirmation of the change.

    You can also call us or write us to sign up for direct deposit or change your account or bank. If you write, your letter should include your claim number. You can also use this form to sign up for direct deposit. Or, you can submit a Standard Form 1199A, "Direct Deposit Sign Up Form," which is available at your bank.

    When you change the account you use for direct deposit, keep the old account open until a payment is posted to the new account. This will prevent having the payment returned if there is a problem with the new account.
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  • OPM provides a federal tax calculator on our website, www.opm.gov/retire, that may assist you in determining the amount of Federal income tax to withhold. Please be advised that changing the amount of your Federal income tax withholding will not reduce your tax liability at the end of the tax year.
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  • Check with your local personnel service center to verify that you have enough service and meet the age requirements for retirement eligibility. They can provide personalized assistance because they have your employment records.

    Your local personnel service center will also talk with you about the date your annuity payments can start based on the date you pick.

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  • If no survivor annuity is payable upon the retiree's death, any remaining portion, representing either the remaining annuity and/or retirement contributions not paid to the retiree, is payable to the person(s) eligible under the order of precedence. If the court assigned payment under a court order, we will pay the lump sum in accordance with that court order. Otherwise, we will pay benefits under the following order of precedence:

    • to the designated beneficiary;
    • if there is no such beneficiary, to the widow or widower;
    • if none of the above, to the child or children, with the share of any deceased child distributed among the descendants of that child (a court will usually have to appoint a guardian to receive payment for a minor child);
    • if none of the above, to the parents in equal shares or the entire amount to a surviving parent;
    • if none of the above, to the executor or administrator of the estate; or
    • if none of the above, to the next of kin as determined under the laws of the State where the retiree lived.
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  • If you receive a Federal pension and are also eligible for Social Security benefits based on your own employment record, a different formula may be used to compute your Social Security benefit. This formula will result in a lower benefit. The Windfall Elimination Provision affects workers who reach age 62 or become disabled after 1985 and are first eligible after 1985 for a Federal pension.

    The Windfall Elimination Provision does not apply if:

    • You were eligible to retire before January 1, 1986; or,
    • You were first employed by the government after December 31, 1983; or,
    • You have 30 or more years of substantial earnings under Social Security.
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  • When we receive your retirement application, we will notify you and will provide a civil service claim identification number (a seven-digit number preceded by "CSA"). You must use that identification number whenever you contact OPM about your annuity. To check the status of your form or application, you may contact the Retirement Office at (888) 767-6738 or retire@opm.gov.  The phone lines are open from 7:30 am to 7:45 pm (Eastern Standard Time). It is a busy phone number so we encourage you to call early in the morning or after 5:00 pm when the phone lines are less busy.

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  • Monthly payments to a surviving spouse generally continue for life unless your spouse remarries before age 55. If your spouse was married to you for at least 30 years, he or she can continue receiving benefits when there is a remarriage before age 55 occurring after January 1, 1995.
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  • The program will become effective at the time set in the regulations to be issued.  Implementation of the program is an important goal of OPM, and this will be accomplished as soon as possible.  
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  • If you are leaving your Federal job and want a refund of your retirement contributions, you can get an application from your personnel office, complete it, and return it to them. If you are no longer in the Federal service, you can acquire the appropriate application from our website. The applications are shown below:

    If you are still working, submit your application to your servicing personnel office.

    If you have left Federal service, submit your application to the Office of Personnel Management (OPM).
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  • Generally, if you are receiving a regular retirement, it will continue and your salary will be equivalently reduced. But, if you retired for disability or because your job was eliminated, your eligibility for the retirement benefit might end. You can discuss this with your prospective employer or provide us with detailed information about the position so that we can let you know if your benefit would stop. We need to know the title, grade, salary, tour of duty, and retirement coverage provided by the position you are considering.

    If your retirement benefit ends, your health benefits coverage as a retiree stops as well. You can enroll for health benefits where you are employed. Your life insurance as a retiree stops without a right to convert to an individual policy. Your eligibility for life insurance coverage will be the same as any other new employee.

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