Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
It's best to think of the Ombudsman as a last resort. We will try to
help when other approaches have failed. If you have a complaint, first
calmly discuss it with the person involved. In many cases, this action
can resolve the problem or help you better understand the issue.
When you have made a reasonable effort to resolve your
problem through normal processes and it still is not resolved then
contact the Ombudsman.
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