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Frequently Asked Questions Investigations

What can I do if the investigation received from the National Background Investigations Bureau (NBIB) does not resolve recent, serious issues sufficiently to adjudicate the case?

Agencies may request NBIB to reopen an investigation for issue resolution of A, B, or C issues (original, upgrades, or conversions). The agency should submit a written request to reopen the case and show what issues need to be resolved. To submit a request to reopen an investigation, see instructions on NBIB's RSI and Reopen webpage.

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