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Healthcare Plan Information

Department of the Army, Air and Army National Guard, and DCMA Employees

Employees may make Open Season enrollments, changes, or cancellations through the Army Benefits Center - Civilian (ABC-C) by using the Employee Benefits Information System (EBIS) via the ABC-C website and select "Employee Benefits Information System (EBIS)"

If you have any questions, you can call a Benefits Specialist at (877) 276-9287, (785) 240-2222 or by DSN at 520-2222. Benefits Specialists are available at the ABC-C Monday through Friday from 6 a.m. to 6 p.m. Central Standard Time.

Civilian Employees outside the Continental United States (OCONUS) may call the ABC-C toll-free through the numbers below:

Germany
Civilian 0800-1010282/DSN 1986*
Italy
Civilian 800-780821/DSN 1986*
Belgium
Civilian 0800-78245/DSN 1986*
Japan
00531-1-20378
Korea
00798-14-800-4766
Kuwait
1-877-276-9287 (dial 809-463-3376 for a DSN line, wait for a tone, then dial 1-877-276-9287)
Netherlands
Civilian 0800-0232739/DSN 1986*
Saudi Arabia
1-877-276-9287 (same as CONUS)
United Kingdom
Civilian 08-000857723/DSN 236-2003

*For Army bases located in Belgium, Germany, Italy, and the Netherlands, the DSN number has no prefix. Dial 1986 and you will be connected. For Air Force bases located in Germany, dial DSN 370-1986.

Department of the Air Force Employees

Employees may make Open Season enrollments, changes or cancellations,

Employees may make Open Season enrollments, changes or cancellations, online by using the Employee Benefits Information System (EBIS).

If you have questions or require assistance you may contact the myPers Total Force Service Center at 1-800-525-0102, commercial 210-565-0102 or DSN 665-0102.  Customer service representatives are available 24/7 with the exception of New Years, Fourth of July, Thanksgiving and Christmas. 

For additional information visit the myPers Benefits and Entitlements home page.

Department of the Navy

Employees can make Open Season enrollments, changes, or cancellations online by accessing the Employee Benefits Information System (EBIS) here. You must use your Department of Defense (DoD) Common Access Card (CAC) and be behind a .mil, .edu or .gov environment to access the Web site.  When prompted, use your email certificate.   You will use a Username and Password to log in to EBIS. It is helpful to have a copy of your last SF 50, Notification of Personnel Action, or your Leave and Earnings Statement (LES).

If you have any questions, please call the Benefits Line at 888-320-2917 from 7:30 a.m. - 7:30 p.m., Eastern Time, Monday - Friday, except on Federal holidays. The TTY number is 866‑359‑5277. Peak call wait times during the Open Season are between 10:00 a.m. and 3:00 p.m. Eastern time.

You may also email your questions to navybenefits@navy.mil. You must include your full name, pay plan, grade, contact telephone number and the best time to call you but please do not include Privacy Act Information such as date of birth or Social Security number.

Department of Defense Education Activity (DoDEA)

To make a FEHB Open Season election employees are strongly encouraged to use the Employee Benefits Information System (EBIS) Logon directly here.

Or through DoDEA's HR homepage. Click on Employees then Online Employee Access to find the link to EBIS.

DLA and DLA Serviced Employees

Employees may use the Employee Benefits Information System (EBIS) by going here. For further information employees should contact us.

Hours of Operations:

DLA Human Resources Services, Columbus
7:00 a.m. to 4:30 p.m. (EST)*
DLA Human Resources Services, New Cumberland
7:30 a.m. to 4:30 p.m. (EST)*

*Hearing and Speech Impaired Customers may call the: Ohio Relay Service at 1-800-750-0750 or the Pennsylvania Relay Service at 1-800-654-5984

The following DoD activities are serviced by Washington Headquarters Services (WHS), Human Resource Services Center (HRSC):

  • Defense Legal Services Agency
  • Defense Prisoner of War/Missing in Action Office
  • Defense Security Cooperation Agency
  • Joint Staff
  • Office of Economic Adjustment
  • Office of the Secretary of Defense
  • Pentagon Force Protection Agency
  • U.S. Court of Appeals for the Armed Forces
  • Washington Headquarters Services

Employees may access the Employee Benefits Information System (EBIS) here.

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