Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
Employees may make Open Season enrollments, changes, or cancellations through the Army Benefits Center - Civilian (ABC-C) by using the Employee Benefits Information System (EBIS) via the ABC-C website and select "Employee Benefits Information System (EBIS)"
If you have any questions, you can call a Benefits Specialist at (877) 276-9287, (785) 240-2222 or by DSN at 520-2222. Benefits Specialists are available at the ABC-C Monday through Friday from 6 a.m. to 6 p.m. Central Standard Time.
Civilian Employees outside the Continental United States (OCONUS) may call the ABC-C toll-free through the numbers below:
*For Army bases located in Belgium, Germany, Italy, and the Netherlands, the DSN number has no prefix. Dial 1986 and you will be connected. For Air Force bases located in Germany, dial DSN 370-1986.
Employees may make Open Season enrollments, changes or cancellations,
Employees may make Open Season enrollments, changes or cancellations, online by using the Employee Benefits Information System (EBIS).
If you have questions or require assistance you may contact the myPers Total Force Service Center at 1-800-525-0102, commercial 210-565-0102 or DSN 665-0102. Customer service representatives are available 24/7 with the exception of New Years, Fourth of July, Thanksgiving and Christmas.
For additional information visit the myPers Benefits and Entitlements home page.
Employees can make Open Season enrollments, changes, or cancellations online by accessing the Employee Benefits Information System (EBIS) here. You must use your Department of Defense (DoD) Common Access Card (CAC) and be behind a .mil, .edu or .gov environment to access the Web site. When prompted, use your email certificate. You will use a Username and Password to log in to EBIS. It is helpful to have a copy of your last SF 50, Notification of Personnel Action, or your Leave and Earnings Statement (LES).
If you have any questions, please call the Benefits Line at 888-320-2917 from 7:30 a.m. - 7:30 p.m., Eastern Time, Monday - Friday, except on Federal holidays. The TTY number is 866‑359‑5277. Peak call wait times during the Open Season are between 10:00 a.m. and 3:00 p.m. Eastern time.
You may also email your questions to firstname.lastname@example.org. You must include your full name, pay plan, grade, contact telephone number and the best time to call you but please do not include Privacy Act Information such as date of birth or Social Security number.
To make a FEHB Open Season election employees are strongly encouraged to use the Employee Benefits Information System (EBIS) Logon directly here.
Or through DoDEA's HR homepage. Click on Employees then Online Employee Access to find the link to EBIS.
Employees may use the Employee Benefits Information System (EBIS) by going here. For further information employees should contact us.
*Hearing and Speech Impaired Customers may call the: Ohio Relay Service at 1-800-750-0750 or the Pennsylvania Relay Service at 1-800-654-5984
The following DoD activities are serviced by Washington Headquarters Services (WHS), Human Resource Services Center (HRSC):
Employees may access the Employee Benefits Information System (EBIS) here.
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