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Performance Management Organizational Performance Management

About Performance Management

Performance Management (PM) is more than the end of the year appraisal. It’s about translating goals into results. Performance Management focuses not only on individual employees, but also on teams, programs, processes and the organization as a whole. A well developed PM program addresses individual and organizational performance matters necessary to properly create and sustain a healthy and effective results-oriented culture.  Public agencies have a greater challenge to define and measure results than private sector organizations, whose results are almost exclusively tied to financial goals. Public agencies are also required to comply with complex regulations that govern their performance management programs.  Effective PM will help your organization raise individual performance, foster ongoing employee and supervisor development, and increase overall organizational effectiveness.

About Strategic Planning

Strategic planning is a critical step in the management of any organization, regardless of the level.  Changing and significantly increasing demands for programs, products, and services and greater demands for accountability and good governance are several of the many reasons public organizations have turned to strategic planning and strategic human capital planning.  Strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does, and why it does it. The Government Performance and Results Act of 1993 (Public Law 103-62) legislated that Federal agencies should develop year strategic plans and now, almost all Federal agencies have a strategic plan of some sort.  The Modernization Act of 2010 (Public Law 111-352) has expanded the law to require agencies also develop annual performance plans and identify performance improvement officers.  Strategic planning should not stop with a formal plan. Creating effective and results-oriented organizations requires linking the strategic plan and annual performance plan goals to the PM program so that organizational outcomes are tied to individual accountability.

How OPM Can Help

Drawing on our expertise across the HR spectrum and our nationwide network of professionals, we can assist any federal, state, county or municipal agency.  OPM provides a full range of consulting services:

  • Assessment of your current performance appraisal programs and practices
  • Development of performance plans aligned with organizational goals
  • Writing elements and standards that include credible measures of performance
  • Design of performance rating metrics that effectively differentiate levels of performance
  • Identification of critical job performance elements that define results to be achieved
  • Design of reward systems linked to your performance appraisal program
  • Assistance implementing pay-for-performance systems
  • Technology solutions to streamline the performance management processes
  • Integration of performance management with your agency’s strategic planning, rewards, succession planning, and career development programs
  • Workshops to train supervisors on performance management competencies such as setting goals, reviewing performance, and delivering feedback
  • Facilitate strategic planning offsites/retreats
  • Assistance identifying organizational mission, vision, values, and/or strategic goals
  • Development of an organizational performance program or strategic human capital plan to implement strategic mission and goals
  • Managerial and executive coaching
  • Strategic consulting on organizational effectiveness issues
  • Design of a tool to standardize the rating of generic core competencies
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