Since each agency and its performance management system are unique, OPM can develop specialized trainings and workshops based on agency need.  While our various off-the-shelf trainings are customized for each customer agency, those trainings may not be enough.  If your agency has had a recent policy change or new program related to performance management, OPM Consultants can develop a specialized training and/or workshop for that policy or new program.

Course Description: This course provides on hands training for writing measurable, results-oriented performance appraisal standards, or goals. The course material includes best practices in writing results-oriented standards and provides information on OPM policies and regulations. The course will also include how to create a performance appraisal standard and a performance plan that meets OPM's Performance Appraisal Assessment Tool (PAAT) requirements.

Schedule/ Duration: 1 day by request

Cost: $15,000 for 25 participants

Method: Classroom

HR Technical Competency: Performance Management

General Competency: Writing

Leadership Competency: Human Capital Management, Written Communication, Strategic Thinking

Proficiency Level: Intermediate

Course Description: This course provides an overview of conducting effective performance discussions with employees. The course material is appropriate for any supervisory or managerial level and for agency HR Specialists to be better informed on how to conduct these discussions. The course includes hands on examples of effective discussion tactics as well as how to structure any type of performance discussion.

Schedule/ Duration: 1 day by request

Cost: $15,000 for 25 participants

Method: Classroom

HR Technical Competency: Performance Management

General Competency: Communication

Leadership Competency: Human Capital Management, Developing Others

Proficiency Level: Intermediate

Course Description: This course provides an overview and tools for dealing with poor performing employees. The course material is appropriate for any supervisory or managerial level and for agency HR Specialists and covers regulations (5 CFR Part 432 and 752) for making performance-based actions. The course includes effectively communicating performance matters to employees, developing a performance improvement plan, and how to take corrective and legal action when performance continues to decline.

Schedule/ Duration: 3 hours by request

Cost: $15,000 for 25 participants

Method: Classroom

HR Technical Competency: Performance Management

General Competency: Communication

Leadership Competency: Human Capital Management

Proficiency Level: Intermediate

Course Description: This course provides resources for Senior Executives, Supervisors, and Managers to increase employee engagement in their organization. The training includes concepts and management techniques designed to promote behavioral change in any organization and provides tools that leadership need to drive engagement. The training focuses on four core areas that statistically drive employee engagement in today’s modern workforce. The core areas covered in this course are leadership, change management, performance management, and recognition. Specifically, leaders will learn techniques to inspire their employees to improved performance and maintain their performance in changing environments. Leaders will also learn how to provide quality performance feedback.  Finally, the training offers proven methods to recognize federal employees in a meaningful way.

Schedule/ Duration: 1 day by request

Cost: $15,000

Method: Classroom

HR Technical Competencies: Employee Engagement, Leadership, Change Management, Performance Management

General Competency: Communication

Leadership Competency: Human Capital Management, Written Communication, Strategic Thinking

Proficiency Level: Intermediate

Crucial Conversations

Tools for Talking When Stakes are High

Why Crucial Conversations?

A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When handled poorly, or ignored, these conversations lead to strained relationships and dismal results.

What Does The Training Teach?

Crucial Conversations teaches participants how to:

• Speak persuasively, not abrasively
• Foster teamwork and better decision making
• Build acceptance rather than resistance
• Resolve individual and group disagreements

Method: Classroom, suggest no more than 25 participants
HR Technical Competency: Performance Management, Communication, Leadership
Leadership Competency: Human Capital Management, Leading People
Proficiency Level: Intermediate

Crucial Accountability

Improve Accountability, Execution, and Performance

Why Crucial Accountability?

A culture with weak accountability is one where those who see problems say nothing because they assume they do not have the authority or skills to raise a concern. When people see accountability as “someone else’s job” they waste time, resources, and morale.

What Does The Training Teach?

Crucial Accountability teaches participants how to:

• Master performance discussions
• Motivate others without using power
• Manage projects without taking over
• Move to action

Method: Classroom, suggest no more than 25 participants
HR Technical Competency: Performance Management, Communication, Leadership, Accountability
Leadership Competency: Human Capital Management, Leading People, Building Collations

• Proficiency Level: Intermediate

Pricing

* Plus $265 per class participant for course materials

** Plus $530 per class participant for course materials

What is the Next Step?

If your organization could benefit from the skills taught in Crucial Conversations and/or Accountability, contact us today to schedule a class and learn more.

Call (816) 426-7010 or email us at HRStrategy@opm.gov.