Performance Management
Performance management is a structured approach used to improve the effectiveness, efficiency, and accountability of programs and services. It is the framework used government-wide that helps agencies plan strategically, measure results, and improve how programs and services are delivered to the public. By aligning strategic planning with measurable outcomes, performance management helps agencies meet their missions, manage taxpayer resources responsibly, and continuously improve public service delivery.
-
Performance Management and Accountability Playbook for Agency Leaders
Contains best practices and strategies to enable successful program implementation, oversight, and assessment
-
Performance Management Toolkit for Managers & Supervisors
Effective performance management enables federal agencies to better align resources, respond to priorities, and deliver measurable value.
-
Performance Management Toolkit for Employees
Actively engaging in this process can help you understand expectations, receive feedback, and grow in your career.
-
Performance Management for Senior Executive Service
Agencies establish performance management systems that hold senior executives accountable for their individual and organizational performance
Related Memos & Resources
-
Guidance on Awards for Federal Employees
From: Scott Kupor, Director, U.S. Office of Personnel Management
Date: August 11, 2025
-
Performance Management for Federal Employees
From: Charles Ezell, Acting Director, U.S. Office of Personnel Management
Date: June 17, 2025
Stakeholders: Heads and Acting Heads of Departments and Agencies
-
Revised Performance Appraisal Assessment Tool for the Evaluation of Programs that Cover General Schedule, Prevailing Rate, and Other Employees
From: Mark D. Reinhold, Associate Director, Employee Services
Date: August 26, 2019
-
Guidance on the Pay Differentiation Certification Criterion for Senior Executive Service (SES) and Senior-Level (SL) and Scientific or Professional (ST) Performance Appraisal Systems
From: Mark D. Reinhold, Associate Director, Employee Services
Date: August 25, 2019
-
Applying Rigor in the Performance Management Process and Leveraging Awards Programs for a High-Performing Workforce
From: Margaret M. Weichert, Acting Director, U.S. Office of Personnel Management
Date: July 12, 2019
-
Guidance on Freeze on Discretionary Awards, Bonuses, and Similar Payments for Federal Employees Serving under Political Appointments
From: John Berry, Director, U.S. Office of Personnel Management
Date: August 3, 2010