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OPM.gov / Policy / Performance Management / Performance Management Playbook
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Key Leaders and Responsibilities

Senior Leaders

  • Setting strategic direction and priority goals aligned with Presidential policies and priorities

  • Champions of performance accountability

Performance Improvement Officers (PIO) and Chief Human Capital Officers (CHCO)

  • Set agency priorities focus and translate agency-wide strategic goals into team and individual performance objectives

  • Cascade goals through organizations via performance planning sessions

  • Partner to create and a drive a culture where performance management is normalized

Performance Management Officer (PMO)

Newly Recommended

  • Serve as agency oversight official for performance management

  • Collaborate with PIO and CHCO to develop and implement strategies to promote high-performance culture

  • Conduct periodic comprehensive evaluation to assess effectiveness in driving a motivated, high-performing workforce that supports the agency’s mission

  • Develop annual process and procedures for review of performance plans to ensure meaningful objectives and alignment to agency mission

  • Monitor compliance with policy timelines and procedural requirements

Note:

Agencies may consider designating PMOs in large sub-components and organizations.

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