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Performance Management and Accountability Playbook

The development and implementation of governmentwide standards for performance management, awards programs, and resolving poor performance serves to improve organizational effectiveness in the accomplishment of agency mission and goals, and the ability to advance the needs, policies, and goals of the United States.

Playbook Home Download

Policy, Compliance and Oversight

Proper oversight is essential for accountability, transparency, and continuous improvement.

Distribute policies and guidance to the employee level

Timelines for planning, feedback, and assessing
Roles and responsibilities

Conduct biennial update of performance policies in accordance with OPM and regulatory requirements

Conduct regular compliance reviews
Use automated alerts for performance cycle deadlines
Track and respond to audit and evaluation recommendations

Performance Improvement Officer and Performance Management Officer lead agency-wide efforts

Defined roles for Chief Data Officers, Evaluation Officers, and Program Managers

Performance Management and Accountability Playbook

Resources For

Policy, Compliance and Oversight

Distribute policies and guidance to the employee level

Conduct biennial update of performance policies in accordance with OPM and regulatory requirements

Performance Improvement Officer and Performance Management Officer lead agency-wide efforts

Strengthen Internal Controls and Data Quality

Integrate oversight into agency risk management framework

Foster a culture of continuous improvement