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Organizational Assessment Survey (OAS)

The Organizational Assessment Survey is a research-based, standardized culture/climate survey, conducted online or by paper and pencil. Agencies can review results electronically and benchmark their results with other agencies. The OAS measures 17 dimensions of organizational climate that are critical to high performance:

  • Rewards/Recognition
  • Training/Career Development
  • Innovation
  • Customer Orientation
  • Leadership and Quality
  • Fairness and Treatment of Others
  • Communication
  • Employee Involvement
  • Use of Resources
  • Work Environment/Quality of Worklife
  • Work and Family/Personal Life
  • Teamwork
  • Job Security/Commitment to Workforce
  • Strategic Planning
  • Performance Measures
  • Diversity
  • Supervision

The OAS also includes a subset of items used by Fortune 100 companies. In the last ten years, more than 50 OAS users have joined OPM's Performance America Consortium. Consortium members can benchmark their results against each other and against the best in business, using this capability to improve their performance.

With the OAS, you get these benefits:

  • Research-Based - building on thorough literature reviews and rigorous scientific testing
  • Empirical - providing empirical data on key dimensions of organizational performance
  • Performance Benchmarks - giving agencies benchmark comparisons against both government and industry standards
  • Fast and Easy to Administer - online or scannable forms for fast feedback
  • Easy-to-Understand Reports - results presented in a variety of ways, providing easy understanding and meaningful comparisons by all readers
  • By Government for Government - thorough knowledge of the government gained through more than 80 years of personnel research and service to Federal agencies
  • Follow-On Assistance - professional consulting, training, coaching, and change management services to help you take positive action to improve performance within your organization.

The OAS process can be repeated to assess change and reinforce continuous improvement efforts. The result is a sharp focus on the change efforts that most effectively help agencies achieve high performance.

If you want to take advantage of our expertise, contact:

Henry Thibodeaux, Ph.D.
Manager, Assessment Services Branch
U. S. Office of Personnel Management
Phone: 202-606-7228
Fax: 202-606-1399

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