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Policy, Data, Oversight Performance Management

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OPM Deputy Director Dan Blair presented the 2002 OPM Director's PILLAR Awards on August 28th at OPM's Strategic Compensation Conference in Alexandria, VA. The OPM Director's PILLAR Award is an honorary award established in 2000 to recognize and publicize effective employee performance management programs, processes, and practices that support alignment of employee performance management practices with organizational strategic goals. These practices should support the President's Management Agenda initiative to create a Government that is citizen-centered, results-oriented, and market-based, and they should align employee performance with organizational strategic goals. The name of the award stands for Performance, Incentives, and Leadership Linked to Achieve Results. The pillar represents effective performance management because it is the foundation that supports a structure, just as performance management is the foundation that supports good management.

OPM solicited nominations for the award in an April 11 memorandum for heads of executive departments and agencies. We received 30 nominations from 14 agencies. A panel of human resources experts reviewed the nominations and made recommendations to Director James, who made the final selections.

Award recipients

  • U.S. Department of Energy
    National Energy Technology Laboratory
    Performance Management and Awards System

    We recognize the National Energy Technology Laboratory (NETL) for its Performance Management and Awards System. This employee performance management program is based on organizational goals and performance measures that cascade through all levels of the Laboratory. Senior management reviews the metrics annually and gathers input from employee teams. Each NETL component ties employees' work goals to those metrics and tracks organizational progress quarterly. Offices that meet 60 percent or more of their target goals are eligible for cash awards divided among Office staff. This reinforces for employees the link between organizational success and personal effort.

    NETL evaluates this program regularly based on an annual employee satisfaction survey and other input. This has helped the program to evolve periodically to meet the needs of a dynamic organization.

  • U.S. Department of Transportation
    Federal Aviation Administration
    Office of the Associate Administrator for Research and Acquisitions
    Performance Management Program

    We recognize the Office of the Associate Administrator for Research and Acquisitions (ARA) for its Performance Management Program (PMP). The core design of ARA's Performance Management Pro-gram requires managers and employees to collaborate on individual performance plans that include results-based, measurable expectations and indicate how achievement of each result links to larger organizational goals. The PMP enhances productivity and performance by requiring managers and employees to include monitoring strategies that specify a method for tracking assignments and a provision for feedback discussions in which expected and actual performance are compared and evaluated. Annual evaluations monitor not only how the program is being used, but also whether ARA achieved its target against annual organizational performance goals.

    The Federal Aviation Administration has modeled its new corporate performance management program after the PMP. In addition, the National Academy of Public Administration has positively cited a number of PMP's benefits, in particular, its focus on mission results, feedback, and coaching.


We want to acknowledge all the organizations throughout Government who took the time to nominate a performance management practice that contributes to achieving their mission and strategic goals.

Department of the Air Force

5th Bomb Wing
Minot Air Force Base, ND

11th Space Warning Squadron
Schriever Air Force Base, CO

20th Air Force/LGK
F.E. Warren Air Force Base, WY

90th Operations Group
F.E. Warren Air Force Base, WY

846th Test Squadron
Holloman Air Force Base, NM

Landing Gear Engineering Branch
Hill Air Force Base, UT

Ogden Air Logistics Center
Hill Air Force Base, UT

Quality Assurance Branch
Hill Air Force Base, UT

Space and Missile Systems Center
Los Angeles Air Force Base, CA

Department of the Army

280th Base Support Battalion
Schweinfurt, Germany

417th Base Support Battalion
Kitzingen, Germany

U.S. Army Reserve
Personnel Command
St. Louis, MO

Department of Defense

Defense Contract Audit Agency
Eastern Region
Fort Belvoir, VA

Defense Threat Reduction Agency
Resource Management Directorate
Fort Belvoir, VA

National Imagery and Mapping Agency
Bethesda, MD

Department of Energy

Bonneville Power Administration
Portland, OR

National Energy Technology Laboratory
Pittsburgh, PA

Department of the Interior

Office of Surface Mining
Denver, CO

Department of Labor

Assistan Secretary for Administration and Management
Washington, DC

Department of the Navy

Naval Undersea Warfare Center Division
Newport, RI

Washington Navy Yard
Washington, DC

Department of Transportation

Federal Aviation Administration
Associate Administrator for Research and Acquisitions
Washington, DC

Federal Aviation Administration
Office of Human Resource Management
Washington, DC

Federal Aviation Administration
New England Region
Human Resource Management Division
Burlington, MA

Department of the Treasury

Bureau of Alcohol, Tobacco and Firearms
Demo Project
Washington, DC

Bureau of Alcohol, Tobacco and Firearms
Audit Services Division
Washington, DC

Internal Revenue Service
Washington, DC

Department of Veterans Affairs

Board of Veterans Appeals
Washington, DC

General Services Administration

Public Buildings Service
Washington, DC

U.S. General Accounting Office

Human Capital Office
Washington, DC

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