The Federal Government will Become America's Model Employer for the 21st Century.
Recruit, Retain and Honor a World-Class Workforce to Serve the American People.
Review the new 2014 Federal Employees' Group Life Insurance (FEGLI) Handbook
Answering your questions about Healthcare and Insurance
Congress approved a cost of living increase for Federal retirees.
Manage your retirement online.
Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
OPM’s Human Resources Solutions organization can help your agency answer this critically important question.
Developing senior leaders in the U.S. Government through Leadership for a Democratic Society, Custom Programs and Interagency Courses.
Visit this federal site to search for our regulatory notices, proposed and final rules.
See the latest tweets on our Twitter feed, like our Facebook pages, watch our YouTube videos, and page through our Flickr photos.
According to researchers David N. Ammons and Stephen E. Condrey, if you want your performance program to work, you will need to clearly spell out and meet certain warranty conditions. While the concept of warranties is well understood in the marketing of consumer products (i.e., the conditions the consumer must meet for the productcar, television, etc.to work properly), it also applies to performance management.
If you purchase a television, the manufacturer will provide a warranty against defects in material and workmanship. The warranty will not be honored, however, if the television is abused or misused. If you adhere to the warranty conditions and a product does not work, the manufacturer will honor the warranty. Likewise, a performance management program will be successful only when implemented in an environment with certain characteristics present, that is, with certain "warranty conditions" met. If the organization fails to meet and maintain those conditions and the program ends up misused or misapplied, the program "won't work" to produce meaningful results. The same bad environment would defeat any new efforts.
In an article entitled "Performance Appraisal in Local Government: Warranty Conditions" published in the Spring 1991 issue of Public Productivity and Management Review, researchers Ammons and Condrey say that for any performance management system to have a fair trial, an organization must meet seven warranty conditions, which are:
Agencies planning to revise a performance management program would do well to include as part of their preliminary process assessing and developing their warranty conditions as they apply to their organizations. While a program cannot solve deep-seated institutional problems, or drive the revitalization of an agency, warranty conditions help focus an organization on setting performance management within a larger framework of supportive conditions for change.