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Services for Agencies HCaTS Contracts



HCaTS Overview

The Human Capital and Training Solutions (HCaTS) Contracts are the result of a partnership between the U.S. Office of Personnel Management (OPM) and the General Services Administration (GSA). This partnership manages a new strategically sourced, indefinite delivery/indefinite quantity (IDIQ) government-wide contract that provides complex, customized human capital and training services to all federal agencies.

The HCaTS Contracts provide federal agencies with a reliable, flexible, fast, and efficient way to obtain best value solutions for complex human capital and training services. This first-of-its-kind partnership combines GSA’s acquisition know-how with OPM’s human capital expertise to give federal agencies more human capital and training options than ever before—and many new small businesses the chance to work alongside them.

The dynamic HCaTS contracts are the first major solution for the human capital and training category and are supported by the Category Management Leadership Council chaired by the Office of Management and Budget (OMB). HCaTS is composed of three contract vehicles:

  • HCaTS – private enterprises of any size
  • HCaTS SB – small business providers
  • HCaTS 8(a) – socially and economically disadvantaged small businesses

HCaTS Commercial Partners

The HCaTS providers were selected through a rigorous, open competition in compliance with Federal Acquisition Regulations. Successful firms have demonstrated their expertise and current experience in delivering high-quality, customized training, human capital, and organizational performance improvement solutions.

HCaTS Solutions

Our HCIS Program consultants can align your human capital plan with your agency’s requirements—and provide the metrics to measure progress against your goals and objectives.

Greater flexibility in contracting approaches

You have options with HCaTS. Your task orders can be firm-fixed-price, cost reimbursement, labor hours, time and materials—or a combination of these.

HCaTS also features two alternative choices for customers:

  • Full-service assisted acquisition services for HCaTS Contracts from startup—including help refining your requirements and cost estimates; selecting competitive contractors; awarding task orders; reviewing projects periodically; and invoicing providers—through contract close out.
  • Access contracts directly through your own contracting office. Duly warranted Ordering Contracting Officers (OCO) can obtain Delegated Procurement Authority (DPA) after completing required training. GSA manages this process and OPM can consult with you on optimizing the statement of requirements, which ultimately serves as the catalyst for provider proposals.

Key Service Areas

HCaTS offers three Key Service Areas (KSAs):

KSA 1 — Customized Training and Development Services

  • Technical skills and knowledge training
  • General skills and knowledge training and development
  • Leadership, management, and supervisory training and development
  • Career development and management
  • Training program management support
  • All modes of delivery: classroom-based, web-based, mobile platforms, and blended solutions

KSA 2 — Customized Human Capital Strategy Services

  • Talent management
  • Performance management
  • Workforce planning and succession planning
  • Diversity and work–life programs
  • Knowledge and competency management
  • HR systems design and consultation
  • Branding, recruitment, staffing, communications, and outreach strategies
  • Employee engagement
  • Program implementation support

KSA 3 — Organizational Performance Improvement

  • Change management
  • Strategic planning and alignment
  • Organizational assessment and transformation
  • Business process reengineering
  • Data analytics for data-driven performance reviews

HCaTS-Assisted (Full-Service Assisted Acquisition Service Option)

HCaTS-Assisted is a seamless, full-service, assisted acquisition services process. We work with you to develop the entire acquisition package, including the requirements document (SOO, SOW, or PWS), IGCE, market research, and request for proposal. Once the package is complete, we release the task order solicitation to HCaTS providers—experts in the fields of human capital, training and learning, and organizational process improvement.

HCIS Program Project Managers and GSA Ordering Contracting Officers (OCOs) guide you through every step of the acquisition life cycle, resulting in premier customized solutions and products that fulfill your human capital needs.

HCaTS-Direct (Delegated Procurement Authority Option)

HCaTS-Direct is a great option for leveraging HCaTS to access highly skilled providers through use of the Delegated Procurement Authority (DPA) by your own contracting office.

What is DPA?

DPA is the official way the government gives an Ordering Contracting Officer (OCO) approval to start working on a procurement activity through an established procurement contract such as HCaTS. HCaTS DPAs are issued by GSA to the OCO after the completion of DPA training.

What are the benefits?

The first thing to know is that a DPA gives you access to preselected providers who represent the best and brightest federal strategy, training, development, and performance-improvement providers available. They’ve undergone a rigorous, highly competitive process in order to be awarded an HCaTS Contract.

HCaTS consists of providers in all business sizes and socio-economic subgroups. This enhances your agency’s ability to meet its small business procurement goals.

Next, DPA allows you to do your own acquisition planning, including conducting task order competitions, issuing task orders, assigning Contracting Officer Representatives (CORs), processing invoices, conducting evaluations, and closing out task orders.

And there’s no fee for this since you do all the work!

How do I get started?

Your OCO needs to attend GSA’s DPA training, which introduces the HCaTS Contracts, describes roles and responsibilities, and instructs how to order from the HCaTS Contract. After your OCO obtains a DPA, they can order off the contract vehicles at any time.

Before you issue a task order, your OCO should be able to:

  • write a statement of requirements that defines what you’re trying to accomplish;
  • plan and conduct a task order competition and issue task orders;
  • provide a contracting officer representative to communicate with, monitor, and evaluate the performance of the provider;
  • manage financials, including invoicing and closeout activities;
  • plan and conduct task order competition and award task orders; and
  • monitor and evaluate provider performance, review and accept contractor deliverables, review invoices, communicate with contractors, and respond to disputes.

The OCO and agency also need working knowledge of:

  • Title 5 of the U.S. Code (Title 5 USC)
  • Title 5 of the Code of Federal Regulations (Title 5 CFR)
  • Federal Acquisition Regulations (FAR)
  • Agency-specific acquisition policy
  • Title 5 USC Chapter 41
  • Title 5 CFR Part 250 (OPM’s Human Capital Framework)
  • Agency human capital and training authorities
  • Agency strategic human capital management plans
  • Provisions of the Chief Human Capital Officers Act of 2002

And, the OCO will need a basic understanding of the various types of contracts available, such as firm-fixed-price, cost reimbursement, time and materials, and labor hours.

How do I get a scope advisory review?

As an optional complimentary service that may reduce protest risk for our DPA customers, OPM will review your draft requirements and provide guidance. An OPM consultant with human capital and training expertise will review and advise on your requirements statement for compatibility with HCaTS and human capital policy.

Where human capital themes are predominant, the consultant may advise how you can best formulate the requirements to reflect the principles of human capital management described in Title 5 CFR Part 250 (OPM’s Human Capital Framework).

For HCaTS DPA OCOs who are interested in scope advisory services on their Statements of Requirements (PWS, SOW, or SOO) with an OPM human capital consultant, the HCaTS DPA review process is simple and may reduce the risk of protest.

Request scope guidance by sending the following to

  • Scope Advisory Services Request Form
  • Key Service Areas (KSAs) you are targeting
  • Statement of Requirements: PWS, SOW, or SOO
  • Specific questions you have related to your work statement
  • Deadline, if applicable

We’ll review your requirements within 72 hours.

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